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[U]Tech

computer-repair
CaseGuest to undergo maintenance; action may be required
The CaseGuest network will undergo an important update July 30. All connections will be periodically required to agree to the CWRU Acceptable Use Policy. Without action, some devices using CaseGuest may stop working. Review the FAQ about this change and take action by July 30 if needed. For…
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New version of NVivo available in [U]Tech Software Center
The University Technology ([U]Tech) Software Center has upgraded NVivo to version 14. NVivo is available to all current students, faculty and staff free of charge. There are 15 concurrent use licenses available for NVivo that require a CWRU network connection. NVivo is software that supports…
computer-work-feat
SIS login screen uses SSO and DUO
The Student Information System (SIS) now uses Case Western Reserve University Single Sign-On (SSO) and DUO for log-in. The university has been implementing this platform across its systems as part of ongoing efforts to improve service, reliability and security. The updated login screen will give…
computer-work-feat
Adobe Creative Cloud updates deleted file retention policy
Effective Sunday, June 4, Adobe will permanently delete files older than 30 days from its Creative Cloud storage area from the deleted folder. The company made this change to improve the Creative Cloud storage quota. More information about how to immediately remove files from the deleted folder is…
computer-repair
Network maintenance to be performed Tuesday evening; no affect to wireless network expected
General network maintenance will be performed Tuesday, June 6, from 6:30 to 9:30 p.m. The maintenance is not expected to affect the campus wireless network. However, if you have connectivity issues after it is completed, restart your computer or call the University Technology Service Desk for…
computer-repair
PeopleSoft HCM to be unavailable Sunday morning
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Sunday, June 4, from 1 to 6 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition…
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[U]Tech upgrading identity management system Saturday; some services to be unavailable
University Technology ([U]Tech) will upgrade the database that provides the data store for components of the identity management system Saturday, June 3, from 9 a.m. to 1 p.m. These upgrades will bring the database to a more current version and provide functionality for improved reliability and…
computer-repair
PeopleSoft HCM to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, May 27, from 1 to 8 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition…
computer-repair
EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, May 25, at 9 p.m. through Friday, May 26, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or service…
computer
Create more dynamic and secure surveys with new options in Qualtrics
New features, including different question types and additional fraud detection, are available now in Qualtrics. Users now can add a drill down question, heat map, Captcha and others to their surveys. Individuals also can use the new security settings to prevent multiple submissions by users and…