[U]Tech

TeamDynamix, a customer service system widely used in higher education, will replace University Technology’s ([U]Tech) current service desk system at help.case.edu. User access will not be disrupted during the conversion process, which will take place during fall break (Oct. 24–25). Campus…

Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Sept. 24, from 3 to 8 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…

Wireless maintenance will take place Saturday, Sept. 24, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For…

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Sept. 22, at 9 p.m. through Friday, Sept. 23, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or…

“Zoombombing” is on the rise, but there are many steps you can take to keep your meetings secure from people who would like to disrupt it. “Zoombombing” is when meetings are interrupted with inappropriate material. Before the meeting When creating your meeting, consider these settings: Turn on…

University Technology ([U]Tech) is making a change to a Google Calendar default. Recently, Google implemented a way to prevent meeting invitations from unknown individuals automatically appearing on your calendar. On Thursday, Sept. 22, [U]Tech will change the current default of “From everyone” to…

PeopleSoft Financials will be unavailable Sunday, Sept. 18, from 3 to 6 a.m. due to scheduled maintenance.  For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit…

Wireless maintenance will take place Sunday, Sept. 11, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For…

The university is launching a new program to help employees avoid falling victim to phishing emails. Groups of faculty and staff members will receive unannounced, simulated phishing emails beginning in September. Real phishing emails can be simple or complicated, and try to trick you in many ways.…

Members of the university community can get tech assistance at the University Technology ([U]Tech) C.A.R.E. Center in the Kelvin Smith Library. Beginning today and through Sept. 17, the center will be open during the following hours: Monday through Thursdays: 9 a.m. to 8 p.m.Friday: 9 a.m. to 6…