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[U]Tech

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[U]Tech updates help chat tool
University Technology ([U]Tech) recently updated the chat tool available on help.case.edu. This new chat tool will not require a software download to use and will be embedded in the lower righthand side of your web browser window. Click the chat bubble to start the Chat session. This will open in ...
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PeopleSoft HCM to be unavailable intermittently Saturday night
Due to scheduled maintenance, PeopleSoft HCM will be unavailable intermittently Saturday, Jan. 22, from 10 p.m. ET to Sunday Jan. 23, 10 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approv...
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Security improvements coming to account self-service tools and the affiliate account request form
In order to improve the security of the [U]Tech account and password self-service tools, and to prevent them from being abused by automated, Internet-based attacks, [U]Tech is adding reCAPTCHA to the following self-service web pages to prevent bots from using the form: CWRU Off-Campus Email Address...
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EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance the EMS Spartan Reservation System will be unavailable from Thursday, Jan. 20, at 9 p.m. through Friday, Jan. 21 at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or service ...
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PeopleSoft Financials, PeopleSoft HCM and the Student Information System to be unavailable this weekend
Because of scheduled maintenance, PeopleSoft Financials, PeopleSoft Human Capital Management (HCM) and the Student Information System (SIS) may experience outages starting Saturday, Jan. 22 at 10 p.m. through Sunday, Jan. 23 at 10 a.m. During this time, campus users may be unable to access services ...
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PeopleSoft Financials to undergo scheduled maintenance Saturday morning
PeopleSoft Financials production will be unavailable Saturday, Jan. 15, from 3 to 6 a.m. (EST) due to system maintenance. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357)...
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EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Wednesday, Jan. 12, at 10 p.m. through Thursday, Jan. 13, at 4 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or se...
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Canvas to require two-factor authentication for Duo Security users
In an effort to increase security and better protect the data Case Western Reserve University users have in Canvas, everyone in the campus community who has registered for two-factor authentication with Duo Security will be required to use it to access Canvas beginning Jan. 7. This additional laye...
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Turnitin to be unavailable Friday night
Turnitin will undergo maintenance during an eight-hour window from Jan. 7 at 7 p.m. to Jan. 8 at 3 a.m. The following services will be unavailable during this time: Turnitin (including all Integrations)Originality (including all Integrations)Similarity (including Integrations)Canvas Plagiarism Fram...
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Get technology support to prepare for remote instruction
University Technology ([U]Tech) is offering support sessions for faculty, students and staff to get their technology questions answered with the shift to remote instruction in January. Nearly two years into the COVID-19 pandemic, CWRU faculty, students and staff have a great deal of experience with ...