[U]Tech

Hero Type
Image
January 27, 2021
In order to make the Zoom experience consistent across the Case Western Reserve University community, the minimum software version requirement has been set to the latest version. Many new features implemented over the past several months require the latest version of the application.
If your Zoom ...

Hero Type
Image
January 27, 2021
A hardware upgrade for the campus network will take place Friday, Jan. 29, from midnight to 1 a.m.
On-campus users may experience a brief disruption of internet connectivity during this time. Off-campus users may experience brief disruptions when accessing on-campus applications and systems.
For ...

Hero Type
Image
January 26, 2021
University Technology ([U]Tech) will upgrade the campus wireless network authentication servers Wednesday, Jan. 27, from 3 to 4 a.m. Users may experience a brief delay when trying to connect to CaseWireless network during the maintenance window.
As part of the upgrade, connecting to CaseWireless n...

Hero Type
Image
January 21, 2021
University Technology ([U]Tech) has iPads available to loan to faculty and a limited number of graduate assistants/teaching assistants to support teaching in the upcoming semester. iPads provide a resource for remote and hybrid instruction, and help give flexibility for teaching in an ever-changing ...

Hero Type
Image
January 21, 2021
Last summer, CWRU user login requirements were changed to promote stronger security and improve usability. This change required users to convert passwords associated with their network ID (abc123) to passphrases. The update fully went into effect Jan. 18. Passphrases are an improvement over password...

Hero Type
Image
January 20, 2021
Due to scheduled maintenance, multiple systems will experience a brief outage Thursday, Jan. 21, from 3 to 6 a.m.
The following systems will be affected:
Advance and WizardAPEX (Oracle Application Express) ApplicationsAurora Maintainer Account SystemCampus MapCourse Evaluation SystemIdentity Manag...

Hero Type
Image
January 20, 2021
Last fall, Zoom experienced a significant worldwide outage on the first day of classes for Case Western Reserve University. Although this turned out to be a rare event, University Technology ([U]Tech) would like to remind faculty that it is always good to have a backup plan when relying on technolog...

Hero Type
Image
January 14, 2021
The University Technology’s ([U]Tech) Teaching and Learning Technologies (TLT) team will offer four remote delivery workshops to help faculty members prepare for teaching in the January term and/or spring semester. These workshops will be recorded and made available on the faculty training opportuni...

Hero Type
Image
January 13, 2021
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Friday, Jan. 15, at 10 p.m. until Saturday, Jan. 16, at 2 a.m. Campus users will be unable to view or book a room or workspace for a brief window during this time.
For assistance with any technology product or...

Hero Type
Image
January 08, 2021
Peoplesoft Financials will be unavailable Sunday, Jan. 10, from 3 to 6 a.m. due to scheduled system maintenance.
For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit...