[U]Tech

Due to scheduled maintenance, PeopleSoft HCM will be unavailable Friday, Sept. 11, at 10 p.m. through Sunday, Sept. 13, at noon ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and…

PeopleSoft Financials will be unavailable due to scheduled maintenance Saturday, Sept. 12, from 2 to 9 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology ([U]Tech) Service Desk at help@case.edu, 216.368.4357 or visit the…

Do you sometimes lose your Zoom window when in the middle of class? Are you having a difficult time connecting with remote students and students in your classroom simultaneously? Have you discovered other challenges over the first two weeks of teaching? University Technology [U]Tech staff will be…

Due to a scheduled upgrade, the Advance system will be unavailable from Friday, Sept. 11, from 6 p.m. to Monday, Sept. 14, at 8 a.m. In addition to moving onto the Advance 2019 platform, effective Monday, Sept. 14, AWA also will include the two-factor authentication (DUO). The login experience…

Since the start of the COVID-19 pandemic, the storage used for recorded videos in Zoom has increased dramatically. In order to contain costs, University Technology [U]Tech is making two changes to cloud recording in Zoom. Starting Friday, Sept. 11, the video storage retention period in Zoom will…

The CaseWireless network experienced a disruption this morning. University Technology ([U]Tech) engineers resolved the issue around 8 a.m. As part of the resolution, users may need to accept a new certificate before logging on to the CaseWireless network. If experiencing issues, please contact…

Lolita Hines, assistant vice president of finance and administration with University Technology, co-authored a piece titled “Technology Business Management and the IT Service Catalog”. Technology business management (TBM) is a critical capability that provides IT leaders with standards and best…

Granta Edupack 2020 is available now through the University Technology Software Center. Formerly known as "CES Edupack," this revised title and version comes with an expiration date of Aug. 31, 2021. Granta Edupack has a 125 concurrent user license limit controlled by a license manager and requires…

The new annual software licenses for SPSS Premium Campus Edition Suite is available now in the University Technology Software Center. Along with these licenses comes an upgrade for SPSS (Window/Mac) and AMOS (Windows Only) to version 27. For faculty and staff only, there is an option to purchase…

Zoom experienced a significant worldwide outage Aug. 24. University Technology ([U]Tech) understands the disruption that this caused, especially to faculty and students on the first day of classes. Zoom is the recommended primary video conferencing platform at Case Western Reserve University…