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[U]Tech

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Intermittent wireless network outages possible at Health Education Campus tonight
A software upgrade for the Health Education Campus wireless system will take place Friday, Aug. 28, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless, during this time. For assistance with any technology product or service…
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Campus community may experience brief VPN and internet disruption Aug. 26
A hardware upgrade for the campus internet firewalls will take place Wednesday, Aug. 26, from midnight to 2 a.m. On-campus users may experience a brief disruption of internet connectivity during this time. VPN client sessions will be dropped but can be re-established within a few minutes. For…
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[U]Tech C.A.R.E. Center open with adjusted hours
The University Technology ([U]Tech) C.A.R.E. Center on Kelvin Smith Library’s lower level formally re-opened Monday, Aug. 17, with adjusted hours for the fall 2020 semester. Hours will be: Monday through Friday: 9 a.m. to 6 p.m. Saturday and Sunday: Closed Campus community members are asked to…
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Student Information System to be unavailable due to maintenance
Due to scheduled maintenance, Peoplesoft SIS will be unavailable Saturday, Aug. 22, from midnight to 5 a.m. During this time, campus users will be unable to view or update student details (including student account data, class schedules, class rosters, etc.) as well as other functionality.   For…
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Classroom technology refresher sessions
Faculty scheduled to teach in a classroom this fall are invited to sign up for a 20-minute session to help (re)familiarize themselves with technology available in the classroom to support face-to-face and dual-delivery instruction. In the sessions, one or two faculty members will work together with…
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SAS JMP Pro upgraded to version 15.1 in [U]Tech Software Center
University Technology ([U]Tech) has upgraded SAS JMP Pro to version 15.1 on the [U]Tech Software Center. This upgraded version includes a new annual license file that will expire July 31, 2021. SAS JMP Pro is available to all Case Western Reserve University faculty, staff and students free of…
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Get a wireless connection using an eduroam wireless network spot
Need a wireless connection when away from Case Western Reserve University’s campus? Connect your wireless devices securely at more than 10,000 eduroam wireless network spots available at other research and educational institutions. After connecting for the first time, your devices will join…
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Microsoft Office 365 available soon
Today (Aug. 14), Microsoft Office 365 will be available from the Software Center for faculty, staff and students, which will replace Office 2016. In addition to the usual Microsoft desktop applications, such as Word, Excel and PowerPoint, Office 365 offers online versions of the apps that are…
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[U]Tech to conduct maintenance on IP address management system tonight
University Technology ([U]Tech) will conduct maintenance on the IP address management system that serves the wireless and VoIP systems Thursday, Aug. 13, from 3 to 6 a.m. Brief interruption of services may occur during this maintenance window, but is not anticipated. For assistance with any…
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PeopleSoft Financials to be unavailable early Sunday
PeopleSoft Financials will be unavailable Sunday, Aug. 9, from 3 to 6 a.m. due to the monthly system reboot.  For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit…