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[U]Tech

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Microsoft is ending support for Windows 7 in January; upgrade to Windows 10
Microsoft will no longer provide security and functional operating patches for the Windows 7 operating system as of Jan. 14, 2020. As a result, Case Western Reserve University will discontinue its support for Windows 7 on the same day. Unsupported operating systems are a serious security and privacy...
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HCM to be unavailable early Dec. 27
Due to scheduled maintenance, PeopleSoft Human Capital Management (HCM) will be unavailable Friday, Dec. 27, from midnight to 9 a.m. Campus community users will be unable to approve time, update time or view pay details, as well as access other functionality within HCM during this time. For assista...
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[U]Tech C.A.R.E. Center to have modified hours over winter break
The University Technology ([U]Tech) C.A.R.E. Center on Kelvin Smith Library’s lower level will have modified hours from today (Dec. 18) through Sunday, Jan. 12. The hours for walk-up technical support and device drop-off and pick-up at the [U]Tech C.A.R.E. Center during those days will be: Dec. 18...
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[U]Tech updates Affiliate Request Form
The Affiliate Request Form was recently updated. The form can be used to request an account for an individual who requires a CWRU Network ID for collaboration purposes, but who is not currently actively affiliated with the university. Affiliates are students, faculty, staff, alumni and emeriti. If ...
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PeopleSoft Financials to be unavailable early Sunday
Due to scheduled maintenance, PeopleSoft Financials (FIN) will be unavailable Sunday, Dec. 15, from 3 to 6 a.m. During this time, campus community users will be unable to create or approve requisitions and submit travel and expense reports, as well as complete other functionality within FIN. For as...
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[U]Tech Service Desk to be unable to receive phone calls Saturday night
Due to scheduled maintenance, the University Technology ([U]Tech) Service Desk will be unable to receive phone calls through its 216.368.HELP (4357) number from Saturday, Dec. 14, at 10 p.m. to Sunday, Dec. 15, at 6 a.m. During this window, callers will have the ability to leave a voicemail and a [...
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HCM to be unavailable overnight Saturday
Due to scheduled maintenance, PeopleSoft Human Capital Management (HCM) will be unavailable Saturday, Dec. 7, from midnight to 9 a.m. During this time, campus community users will be unable to approve time, update time or view pay details as well as access other functionality within HCM. For assist...
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Wolfram Programming Lab available for download in [U]Tech Software Center
The University Technology ([U]Tech) Software Center has added Wolfram Programming Lab to its list of titles. This online subscription is available to all students, faculty and staff at no cost. To download: [U]Tech recommends removing any previous versions before installing the upgrade.Visit Soft...
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[U]Tech offers guidance for users of Adobe Creative Cloud and Acrobat Pro whose licenses expired
Adobe sent a message to users of Adobe Creative Cloud and Acrobat Pro that their licenses would be expiring at the end of November 2019. Those who received the message need to return to the Software Center and download Adobe Acrobat Pro DC (free) or purchase Adobe Creative Cloud 2019 Desktop for $99...
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[U]Tech C.A.R.E. Center to have revised hours for Thanksgiving holiday
Due to Thanksgiving, the University Technology ([U]Tech) C.A.R.E. Center on Kelvin Smith Library’s lower level will have modified hours from Wednesday, Nov. 27, through Saturday, Nov. 30. The hours for walk-up technical support and device drop-off and pick-up at the [U]Tech C.A.R.E. Center during ...