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[U]Tech

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Data Privacy Month: [U]Tech offers tips to recognize a hacked device or account
This month, University Technology’s ([U]Tech) Information Security Office will recognize Data Privacy Month by sharing information to help Case Western Reserve University community members keep their information private and secure. This week’s tips are focused on knowing when an account or device ...
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Learn how to use Turnitin during workshops this spring
Staff from University Technology’s ([U]Tech) Teaching + Learning Technologies team will host one-hour workshops on Turnitin this spring. Turnitin is Case Western Reserve University’s digital plagiarism detection tool. Accessed through Canvas, the tool helps ensure student academic writing submissio...
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Data Privacy Month: [U]Tech shares tips to protect information
This month, University Technology’s ([U]Tech) Information Security Office is marking Data Privacy Month by sharing information to help Case Western Reserve University community members keep their information private and secure. The focus this week is on knowing the basics of how to protect data. T...
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University Technology Service Desk incident ticketing system emails redesigned
Effective today (Feb. 14), the look of emails generated by the University Technology Service Desk incident ticketing system has changed. The emails have been redesigned for readability and clarity, and to include more useful information and guidance for responding and taking further actions. A sam...
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PeopleSoft Financials to be unavailable early Sunday morning
PeopleSoft Financials will be unavailable due to scheduled maintenance Sunday, Feb. 10, from 3 to 6 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology ([U]Tech) Service Desk at help@case.edu, 216.368.4357 or visit the [U]...
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University Technology offers guidance on news of bug in the Group FaceTime app
News broke last week of a bug in the Group FaceTime app that allows anyone with an iPhone or iPad to eavesdrop on other users without their knowledge. Apple has disabled the app and stated it is working on a fix to be implemented via a software update later this week. In the meantime, for further s...
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Information Security Office warns of phishing attempt
University Technology’s ([U]Tech) Information Security Office wants to alert Case Western Reserve University community members of a scam email that was received by members of the university community Friday, Feb. 1. This phishing attempt purports to be from the [U]Tech Service Desk, and mimics the ...
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Several services to be unavailable briefly overnight due to server maintenance
Due to scheduled server maintenance, several services will be unavailable for a period of up to 30 minutes between the hours of 3 to 6 a.m. Tuesday, Jan. 29. The following services will be affected: APEX (Oracle Application Express) Applications Aurora Maintainer Account System Campus map ...
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PeopleSoft Human Capital Management to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft Human Capital Management (HCM) will be unavailable Saturday, Jan. 26, from 12:05 to 7 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HE...
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Turnitin training
Staff from University Technology’s (U[Tech]) Teaching + Learning Technologies team will host eight one-hour workshops on Turnitin this spring. Turnitin is Case Western Reserve University’s digital plagiarism detection tool. Accessed through Canvas, the tool helps ensure student academic writing sub...