To ensure a consistent Zoom experience across the Case Western Reserve University community, the minimum required software version for Zoom will be updated to 7.1.5, effective Friday, Aug. 14. Security updates and various features implemented over the past several months require the latest version of the application.
If your Zoom software is not up to date, you will be prompted to install the latest version when you attempt to sign into the desktop client (as opposed to the web portal).
If you use a managed device, your Zoom application should update automatically; no action is required. If you do not have administrative access to your computer, contact your local IT administrator for assistance. Note that My Apps/virtual PCs may display a different version number, but the latest version has been installed.
To update your desktop application manually, click your profile icon or initials in the top-right corner and select “Check for updates.” Alternatively, you can download the latest version directly from zoom.us/download.
For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit help.case.edu.
