Weatherhead's Michael Goldberg shares thoughts on the use of delivery fees

The delivery fee crackdown is going national—from the FTC to Mamdani's NYC settlement
Business Insider: Michael Goldberg, professor at Weatherhead School of Management, said regulators’ scrutiny of delivery fees reflects growing pressure to address affordability concerns. Goldberg noted consumers are increasingly frustrated by hidden charges, and policymakers see fee crackdowns as a visible way to show they are “trying to do something” about rising costs.