Gowdy, E.L., Carlson, L.S., Rapp, C.A. (2003). Practices Differentiating High-Performing from Low-Performing Supported Employment Programs. Psychiatric Rehabilitation Journal, 26(3).
This article reports on a qualitative study designed to uncover the practices that differentiate Supported Employment programs that produce high rates of competitive employment among people with mental illness from those with low rates of employment. The study found 13 differentiating practice factors in three areas: building consumer interest in working, getting a job, and maintaining a job. The congruence between these findings and current definitions of "best practice" is discussed.