Drop-In Hours

Drop-in hours are an open, welcoming space where current undergraduate students can drop-in for a quick chat with a navigator. Navigator drop-in hours are typically used for general questions and recommendations and are designated to be 15 minutes or less. For longer conversations, we recommend scheduling with your navigator in My Journey or reaching out to them via email.

Access Remote Drop-In Hours

Great topics for drop-in hours

Drop-in hours are great for quick questions. Here are a few topics that drop-in hours are well-suited for.

  • Questions regarding University policies or resources
  • Troubleshooting SIS and registration
  • Urgent course absence concerns


Drop-ins are available every weekday. Please note, all times listed below are in U.S. Eastern time.

  • Monday, 9 a.m. to 5 p.m.
  • Tuesday, 9 a.m. to 5 p.m.
  • Wednesday, 9 a.m. to 5 p.m.
  • Thursday, 11 a.m. to 5 p.m.
  • Friday, 9 a.m. to 5 p.m.

Below you will find a listing of which navigator is available during drop-ins by day of the week. The schedule is subject to change based upon availability.

Time Navigator
9 to 11 a.m. Sara Gaines
11 a.m. to 1 p.m. Dorien Langezaal
1 to 3 p.m. Aaron Jackson
3 to 5 p.m. Jordan Harkless
Time Navigator
9 to 11 a.m. LaTasha Timmons
11 a.m. to 2 p.m. Michael Mason
2 to 5 p.m. James Eller
Time Navigator
9 to 11 a.m. Becky Weihrouch
11 a.m. to 1 p.m. Ricky Marcus
1 to 3 p.m. April Dix
3 to 5 p.m. Sylvia Marrero
Time Navigator
11 a.m. to 2 p.m. Aaron Baker
2 to 5 p.m. Jenn DeSantis
Time Navigator
9 to 11 a.m. Kayla Pinto
11 a.m. to 1 p.m. Michelle Cseh
1 to 3 p.m. Gina Maldonado-Powers
3 to 5 p.m. Rotating Schedule