Drop-In Hours

Drop-in hours are an open, welcoming space where current undergraduate students can drop-in for a quick chat with a navigator.

Navigator drop-in hours are typically used for general questions and recommendations and are designated to be 15 minutes or less. In general, we recommend scheduling with your navigator in My Journey or reaching out to them via email for the most personalized support.

Drop-ins can be accessed remotely via Zoom (link below) or in-person in Sears 340.

Access Remote Drop-In Hours

Great topics for drop-in hours

Drop-in hours are great for quick questions. Here are a few topics that drop-in hours are well-suited for.

  • Questions regarding University policies or resources
  • Troubleshooting SIS and registration


Drop-ins are available every weekday. Please note, all times listed below are in U.S. Eastern time.

  • Monday, 9 a.m. to 12 p.m. & 1 p.m. to 4 p.m.
  • Tuesday, 9 a.m. to 12 p.m. & 1 p.m. to 4 p.m.
  • Wednesday, 9 a.m. to 12 p.m. & 1 p.m. to 4 p.m.
  • Thursday, 10:30 a.m. to 12 p.m. & 1 p.m. to 4 p.m.
  • Friday, 9 a.m. to 12 p.m. & 1 p.m. to 4 p.m.

Below you will find a listing of which navigator is available during drop-ins by day of the week. The schedule is subject to change based upon availability.

Monday, November 28: Extended Drop-In Hours

Student Advancement will be offering extended drop-in hours from 7 a.m. to 9 a.m. via Zoom to assist with troubleshooting registration-related questions that may arise. Drop-ins will continue per the regular posted schedule after 9 a.m.

Time Navigator
9 to 10:30 a.m. Shaun Hoversten
10:30 a.m. to 12 p.m. Dorien Langezaal
1 to 2:30 p.m. Audrey Fulton
2:30 to 4 p.m. Michelle Cseh
Time Navigator
9 to 10:30 a.m. Melissa Steinmetz
10:30 a.m. to 12 p.m. Kristina Artino
1 to 2:30 p.m. Aaron Jackson
2:30 to 4 p.m. Sara Gaines
Time Navigator
9 to 10:30 a.m. Maya Fenty
10:30 a.m. to 12 p.m. Alex Luisi
1 to 2:30 p.m. Adam Binkley
2:30 to 4 p.m. Katie Bingman
Time Navigator
10:30 a.m. to 12 p.m. April Dix
1 to 2:30 p.m. Gina Huffman
2:30 to 4 p.m. Sylvia Marrero
Time Navigator
9 to 10:30 a.m. Rotating shift
10:30 a.m. to 12 p.m. Rotating shift
1 to 2:30 p.m. Rotating shift
2:30 to 4 p.m. Rotating shift