[U]Tech

Maintenance will be performed on the PeopleSoft Human Capital Management System (HCM) from 11:59 p.m. Friday, Feb. 13, to 6 a.m. Saturday, Feb. 14. During this six-hour period, HCM will be unavailable to members of the university community. Assistance with any technology product or service, such as...

Maintenance will be performed on the PeopleSoft Student Information System (SIS) from 11:59 p.m. Friday, Feb. 13, to 6 a.m. Saturday, Feb. 14. During this six-hour period, SIS will be unavailable to members of the university community. Assistance with any technology product or service, such as SIS,...

The Case Western Reserve University Virtual Private Network (VPN) underwent a significant change today. What changed? Case Western Reserve incorporated two-factor authentication into the VPN. Two-factor authentication provides added security by prompting you for a unique code in addition to your pas...

Overnight, Information Technology Services (ITS) upgraded Case Western Reserve’s telephone and voicemail systems. When you access your voice mailbox for the first time today, you will be prompted to set a new PIN and to record a personal greeting. Instructions regarding this process, as well as help...

At 10 p.m. tonight, Information Technology Services (ITS) will upgrade the university’s telephone and voicemail systems. The upgrade is necessary to ensure service reliability and will conclude by the start of the business day on Thursday, Jan. 8. Impact to telephone service From 10 p.m. tonight unt...

Information Technology Services (ITS) will upgrade Adobe Connect (connect.case.edu) to version 9.3 on Friday, Dec. 26, between noon and 3 p.m. Adobe Connect will be unavailable to users for the duration of the upgrade. This maintenance replaces work that was scheduled to occur on Monday, Dec. 22. ...

Information Technology Services (ITS) will upgrade Adobe Connect (connect.case.edu) to version 9.3 on Monday, Dec. 22, between midnight and 6 a.m. Adobe Connect will be unavailable to users for the duration of the upgrade. This upgrade will ensure the ongoing reliability of this important service, ...

Symantec Endpoint Protection version 12.1.5 is available as a free download on the Software Center for Case Western Reserve students, faculty and staff using Windows, Macintosh and Linux computers. This latest version is compatible with Windows 8.1 and Mac OS X 10.10 Yosemite. Per the university Ac...

Starting Thursday, Dec. 18, the Belflower ITS CARE Center (11424 Bellflower Road) will be open Monday through Friday, 9 a.m. to 5 p.m. Evening and weekend hours at the Bellflower location will resume on Monday, Jan. 5. For day or night assistance with any technology product or service, visit help.c...

MATLAB R2014b is available as a free download on the Software Center to faculty and staff members using Windows, Macintosh (including OS X 10.10 Yosemite) or Linux machines. It is distributed as a shared-use license that is controlled by a license manager. For undergraduate, graduate and profession...