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[U]Tech

ITS staff available to answer questions about telephone, voicemail upgrade
On Wednesday, Jan. 7, Information Technology Services will upgrade the university’s telephone and voicemail systems. The upgrade will occur after the close of business and is necessary to ensure service reliability. Personal greetings, passcodes, and some desired voicemail storage options are affec...
Action required for voicemail users this Winter Break
The university’s telephone infrastructure and voicemail system will be upgraded during Winter Break. Case Western Reserve is moving to an all-new voicemail system; therefore voicemail users will need to take action. Before the upgrade When you receive a voicemail message today, the system archives a...
Mac OS X Yosemite at Case Western Reserve: What you need to know
Information Technology Services (ITS) recognizes that many members of the university community use an Apple laptop or desktop computer as their primary computing device. On Oct. 16, Apple released the latest version of its computing operating system, Yosemite, as a free upgrade for Snow Leopard (10....
Next UCITE session to address recent security issue, countermeasures being taken
Chief Information Security Officer Tom Siu will lead the next University Center for Innovation in Teaching and Education (UCITE) session, “Announcing the Death of Passwords.” The session will address the recent security incident that affected several faculty members. The session will take place Thu...
Note formatting changes for recently updated Single Sign-On
Information Technology Services (ITS) updated Single Sign-On, the service used for logging into many university resources. As a result of this work, members of the campus community will notice a cleaner and more consistent user interface when signing into Case Western Reserve resources on computers ...
Planned outage of Peoplesoft EPM Budget and Data Warehouse Reporting Systems Oct. 3-6
The Peoplesoft EPM Budget and Data Warehouse Reporting (Business Objects) Systems will not be available from Friday, Oct. 3, at 5 p.m. to Monday, Oct. 6, at 8 a.m. to allow for an upgrade of its servers. Please revise web browser bookmarks to budget.case.edu and reports.case.edu in order to access....
What you need to know about iOS 8, iPhone 6 at Case Western Reserve
Information Technology Services (ITS) recognizes that many members of the university community use the Apple iPhone, iPad or iPod as their primary mobile devices. On Sept. 17, Apple released its newest mobile operating system, iOS 8, as well as the iPhone 6 and iPhone 6 Plus. Before purchasing, cons...
PeopleSoft Financial system upgrade complete
The PeopleSoft Financial system server upgrade is complete. To access, users will need to verify their Web browser bookmarks or favorites to make sure they are using the correct URLs: case.edu/fin for the Financials system and case.edu/erp/report for the Reporting system. As a result of this upgrad...
Starting today, choose to add Google Hangouts link to Google Calendar events
After the launch of Google Hangouts last year, all events created with Google Calendar automatically included a link to a corresponding video call. While this feature is helpful to some, it may be confusing for event attendees who expect a meeting to be held via Google Hangouts when this was not the...
Fall seminar series on high performance computing starts today
Starting today, Information Technology Services will host biweekly seminars on introductory subjects pertaining to high performance computing. Each seminar will be held from 11 a.m. to noon in Crawford Hall, room 720. You do not need to be a high performance computing user to attend these interactiv...