Skip to main content

[U]Tech

hands-computer
EMS Spartan Reservation System to be unavailable
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Friday, Jan. 15, at 10 p.m. until Saturday, Jan. 16, at 2 a.m. Campus users will be unable to view or book a room or workspace for a brief window during this time. For assistance with any technology product…
GettyImages-1155064389-e1604071992786
Peoplesoft Financials to be unavailable early Sunday
Peoplesoft Financials will be unavailable Sunday, Jan. 10, from 3 to 6 a.m. due to scheduled system maintenance.  For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or…
laptop-financials
Duo two-factor authentication for logging into Zoom to be enabled for CWRU users
On Tuesday, Jan. 12, at midnight, Duo two-factor authentication will be enabled for all Case Western Reserve University Zoom login attempts in order to improve security. This will apply whether you sign in through the Zoom desktop application or the Zoom website. The change only will apply for…
GettyImages-1213470238-e1603894943722
Swing into spring with [U]Tech’s Teaching and Learning Technologies team
Swing into spring with University Technology’s ([U]Tech) Teaching and Learning Technologies (TLT) team. The team will offer four remote delivery workshops to help you prepare for teaching in the January term and/or spring semester. These workshops will be recorded and made available on the faculty…
phone-feat
Issues with Rave Guardian app? Follow these steps
Some iPhone users who have upgraded to iOS 14.3 are experiencing issues using the Rave Guardian app. If you are having difficulties with the app, follow these steps: Uninstall the Rave Guardian app from your device.Restart your iPhone.Reinstall the app. If you have not yet upgraded your iOS to…
GettyImages-668207866
EMS Spartan Reservation System to be unavailable Wednesday night
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Wednesday, Jan. 6, at 10 p.m. to Thursday, Jan. 7, at 4 a.m. Campus users will be unable to view or book a room or workspace for a brief window during this time. For assistance with any technology product or…
computer-typing
Brief delay possible when accessing some technology services early Wednesday
University Technology ([U]Tech) will perform a campus network load-balancer hardware replacement Wednesday, Jan. 6, from 3 to 6 a.m. Users may experience a brief delay when accessing the following services during the maintenance window: Campus websitesLDAP Directory ServicesCampus Email Services…
laptop
PeopleSoft HCM to be unavailable early Jan. 2
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Jan. 2, from 1 to 6 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…
GettyImages-875249534
[U]Tech offers guidance on security software license notification
For those who have the Symantec Endpoint Protection security software installed, a license notification may appear. Please be aware that, regardless of the notification, the computer is, and will remain, protected by Symantec. University Technology ([U]Tech) is working to resolve the issue. For…
typing-laptop-feat
PeopleSoft HCM to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Dec. 19, from midnight to 4 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks,…