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[U]Tech

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PeopleSoft Financials to be unavailable early Sunday morning
PeopleSoft Financials will be unavailable due to scheduled maintenance Sunday, Feb. 10, from 3 to 6 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology ([U]Tech) Service Desk at help@case.edu, 216.368.4357 or visit the…
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University Technology offers guidance on news of bug in the Group FaceTime app
News broke last week of a bug in the Group FaceTime app that allows anyone with an iPhone or iPad to eavesdrop on other users without their knowledge. Apple has disabled the app and stated it is working on a fix to be implemented via a software update later this week. In the meantime, for further…
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Information Security Office warns of phishing attempt
University Technology’s ([U]Tech) Information Security Office wants to alert Case Western Reserve University community members of a scam email that was received by members of the university community Friday, Feb. 1. This phishing attempt purports to be from the [U]Tech Service Desk, and mimics the…
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Several services to be unavailable briefly overnight due to server maintenance
Due to scheduled server maintenance, several services will be unavailable for a period of up to 30 minutes between the hours of 3 to 6 a.m. Tuesday, Jan. 29. The following services will be affected: APEX (Oracle Application Express) Applications Aurora Maintainer Account System Campus map …
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PeopleSoft Human Capital Management to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft Human Capital Management (HCM) will be unavailable Saturday, Jan. 26, from 12:05 to 7 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or…
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Turnitin training
Staff from University Technology’s (U[Tech]) Teaching + Learning Technologies team will host eight one-hour workshops on Turnitin this spring. Turnitin is Case Western Reserve University’s digital plagiarism detection tool. Accessed through Canvas, the tool helps ensure student academic writing…
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[U]Tech C.A.R.E. Center resumes regular hours today
The University Technology ([U]Tech) C.A.R.E. Center on Kelvin Smith Library’s lower level will resume regular hours beginning today (Jan. 14). The hours for device drop-off and pick-up at the [U]Tech C.A.R.E. Center are: Monday–Thursday: 9 a.m. to 10 p.m. Friday: 9 a.m. to 8 p.m. Saturday:…
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PeopleSoft Financials to be briefly unavailable early Sunday morning
PeopleSoft Financials will be unavailable due to scheduled maintenance Sunday, Jan. 13, from 3 to 6 a.m. For assistance with any technology product or service at Case Western Reserve University, contact the University Technoloty Service Desk at help@case.edu or 216.368.HELP (4357) or…
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Users may experience intermittent periods of reduced performance to the file-sharing service “NAS” overnight
Users of the University Technology-managed file-sharing service “NAS”—which includes most file shares under the extension \ads.case.edu— may experience intermittent periods of reduced performance Thursday, Jan. 10, from midnight to 2 a.m. There will be a system upgrade at this time. For…
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Echo360 interface update to feature cleaner presentation, more content information in single view
The interface for Echo360, the service behind MediaVision Courseware, will be updated today (Jan. 8). The updated interface will look familiar to Echo360 users, but with a cleaner presentation and more information about content without clicking on the specific detail view. Instructors and…