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[U]Tech

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Cybersecurity Awareness Month: Practice proper credit card data usage and storage on campus
This month, University Technology’s ([U]Tech) Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity. In its 15th year, the month-long awareness campaign promotes the importance of protecting against hackers, online ...
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[U]Tech Service Desk to offer new phone tree options for callers
On Thursday, Nov. 1, the University Technology ([U]Tech) Service Desk will implement convenient new phone tree options for users who call 216.368.HELP (4357) for technology assistance. The new system will allow callers to either create a new ticket or track an existing ticket. If callers remain in ...
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Multiple University Technology services to experience short outages
Multiple University Technology ([U]Tech) services will undergo scheduled maintenance this weekend, resulting in short outages. The following services will be unavailable during the specified timeframes. PeopleSoft Human Capital Management PeopleSoft Human Capital Management (HCM) will be unavailabl...
Campus Spotlight: University Technology
Whether you have a computer problem or need to implement a new technology solution in your classroom, University Technology ([U]Tech) is the division to go to for help. [U]Tech is tasked with supporting the university’s education, research and day-to-day information technology functions, including ...
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Cybersecurity Awareness Month: Stay safe from malware
This month, University Technology’s ([U]Tech) Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity. In its 15th year, the month-long awareness campaign promotes the importance of protecting against hackers, online ...
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CWRU to decommission Adobe Connect in March 2019; users encouraged to move all content out of application
There are only a few more days to use Adobe Connect before Case Western Reserve University decommissions it Sunday, March 31. Zoom will remain available as the university’s preferred conferencing platform. In advance of the transition, University Technology ([U]Tech) requests that all Adobe Connect...
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[U]Tech CARE Center now provides warranty repair on Lenovo computers
The University Technology ([U]Tech) CARE Center recently completed the certification process to become an authorized service provider for Lenovo, and is now able to provide warranty repair on Lenovo computers. It is also an authorized service provider for Apple and Dell, offering warranty repairs fo...
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Get EndNote X9 from the Software Center
EndNote has been upgraded to EndNote X9 in the University Technology ([U]Tech) Software Center. It is available to all CWRU students, faculty and staff. EndNote is billed as the most powerful research and reference manager on the market, with all capabilities needed both on the desktop and online. ...
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Cybersecurity Awareness Month: Browse safely with tips from [U]Tech
This month, University Technology’s ([U]Tech) Information Security Office is marking National Cybersecurity Awareness Month by sharing information on different facets of cybersecurity. In its 15th year, the month-long awareness campaign promotes the importance of protecting against hackers, online ...
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PeopleSoft Financials system to be unavailable briefly early Sunday
The PeopleSoft Financials system will be unavailable Sunday, Oct. 14, from 3 to 6 a.m. due to scheduled maintenance. For assistance with any technology product or service at Case Western Reserve University, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or vi...