Effective today (Feb. 14), the look of emails generated by the University Technology Service Desk incident ticketing system has changed.
The emails have been redesigned for readability and clarity, and to include more useful information and guidance for responding and taking further actions.
A sample redesigned email is available on the University Technology website.

University Technology Service Desk incident ticketing system emails redesigned
UNIVERSITY TECHNOLOGY SERVICE DESK INCIDENT TICKETING SYSTEM EMAILS REDESIGNED |
February 14, 2019
STORY BY: EDITORIAL STAFF
STORY BY: EDITORIAL STAFF