Weatherhead's Michael Goldberg discusses impact of AI on small businesses

Ohio business says inaccurate Google AI summary of store is hurting sales

Spectrum News: Michael Goldberg, professor at Weatherhead School of Management and associate vice president of the Veale Institute for Entrepreneurship, said AI regulation is still the “wild, wild west,” leaving small businesses with little recourse when AI-generated information is wrong. He said stronger regulatory support is needed to make tech companies more responsive to correcting harmful inaccuracies.