The Office of Accommodated Testing and Services (OATS) strives to create the best environment to provide appropriate accommodations for all students testing with us. The following information will guide you through the accommodated testing process.
On-line exams may be proctored by OATS if requested by faculty or in some circumstances, specifically requested by the student.
Use the links below for information about the accommodated testing process.
If you have questions or need assistance, contact us.
Use the AIM (Accessible Information Management) system to make test reservations for exams being proctored by OATS either in person or remotely. (see Scheduling Accommodated Exams for additional help). OATS is available to help you with these reservations during office hours.
If you have a temporary testing accommodation and/or are new to the process, we will work with you to schedule your testing appointments. Be prepared for your semester by doing the following:
Schedule all of your course quizzes, exams, and finals at the beginning of the semester. If you plan to schedule your exams throughout the semester, these reservations should be made one full week (seven days) in advance. Check our list of important dates to help you schedule your exams on time.
- Exam times should reflect your class time, unless there is a schedule conflict with another course. (See alternative date/time requests section)
- Send an email to testing@case.edu if there is an issue scheduling your test to fit within our office hours.
- Things to be aware of as you schedule your tests:
- If your faculty changes a test date, you need to edit your appointment.
- Indicate if the exam is being taken on site or on-line with OATS. Faculty proctored exams do not need to be scheduled in AIM.
- Reservations during the semester made less than seven calendar days before the exam date are considered late. There are exceptions for disability-related issues and/or for exam dates changed by faculty. However, late requests may result in a delay in acquiring testing materials, as OATS staff and faculty need a reasonable amount of time to coordinate and process your exam request.
- Arrive at least five minutes prior to the scheduled start time to ensure that you can start your test on time.
- Bring your laptop if you have an online exam you are taking on site.
- If you are more than 15 minutes late, we will call your faculty to see if you may still may take the exam.
- In some cases, students may forfeit the amount of time they were late in accordance with the faculty’s stated class policy.
- If you are having technical difficulties for on-line exams, please alert OATS staff and your instructor immediately.
- Personal items will remain with you in the testing room.
- Set all cell phone/smart watches and other electronics to silent mode, and stow them under your workstation. Only approved devices are permitted on your desktop.
- On-line exams will have the student show their desk area and a display of your phone being set out of reach until needed for uploading completed exam.
During In-person testing, bring your test and backpack/bag to the main office if
- You have questions for your faculty. Bring your test to the front desk and we will contact them.
- You need your personal belongings for disability-related reasons. You may not access your phone, tablet and/or computer during your exam unless you have permission from the OATS front desk.
- You need to take a break. Use the closest appropriate restroom location One break is permitted unless your accommodation states otherwise.
Unless you have an accommodation for taking food into the testing room and food consumption must be done prior to starting an exam. You will not be permitted to purchase food during the duration of an exam given on site.
- If you have questions for your faculty during an exam or need to take a break, bring your exam to the front desk and place it in the designated bin.
- Breaks must be taken in the OATS waiting area and are per your accommodation or your faculty’s discretion if you do not have an accommodation for breaks. Your test time will still continue during breaks, unless you have an accommodation for Stop the Clock.
- Restroom breaks must be taken at the closest appropriate restroom location.
- Food is NOT permitted in the testing rooms. If you have an accommodation for Access to Food/Drinks, you must eat your items in the waiting area in the main office.
- Drinks, such as water, coffee, tea, sports drinks, etc. are okay to keep at your workstation while testing.
- You are responsible for keeping track of your time and adhering to the stop time.
- We will prompt you verbally, if time has expired if you have not stopped.
- We will collect the exam when time is up, regardless if you are finished.
- Faculty are notified if you are not compliant with the stop time.
- Email OATS staff at testing@case.edu if you need an alternative time/date due to overlapping class times. We need a seven day notice of your exam date during the semester.
- You must contact your faculty for any rescheduling requests not due to overlapping classes.
- If you miss an assessment date due to use of your Flexible Attendance accommodation, please ensure you have followed protocol by communicating to your faculty about the use of the accommodation per their requested method and timeline. Please contact disability@case.edu if you need assistance in negotiating the date/time for a make-up exam.
- Register for your finals three weeks prior to the first Reading Day. At this time, let us know if testing will exceed 6 hours in the same day.
- Alternative Date requests should be made at this time to testing@case.edu. OATS staff will reach out to your faculty to schedule the alternative dates for Final Exams.
- Exam times must reflect the OATS Final Schedule (8 a.m. to 7 p.m.).
- Any request to reschedule a final for any other reason must be submitted and approved by the Office of Undergraduate Studies.
OATS follows the University’s Code of Ethics for Academic Integrity. All perceived possible breaches of academic integrity will be reported both to the faculty member and the Dean of Undergraduate Studies.