Online Communications

Online communications—whether websites, emails or social media—often are a person's first interaction with Case Western Reserve University. It's critical that we make their experience a positive, and usable, one.

When working on your content, whether you're developing from scratch or simply making copy changes or adding a photo, you need to keep accessibility in mind so that you comply with university standards and federal law. (This also goes for any third-party vendor whose product or service you may use; vendors who do not comply with accessibility standards will not be permitted.)

All web content, no matter the platform, should meet WCAG 2.1 A and AA guidelines. In our guidelines section, we've outlined the steps you need to take to ensure your content is accessible for all users. In addition, you can view the latest Web Content Accessibility Guidelines (WCAG 2.1).

Creating accessible content provides a better experience for all users. See tips for your specific areas: