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With AI, we can … Share tools with the community

October 21, 2025 | Story by: Editorial Staff

In January, Case Western Reserve University launched a program to help Cleveland-area residents better understand and use generative artificial-intelligence tools including ChatGPT and other chatbot services.

The online training program covers the basics—from explaining how generative AI works to providing tips for creating effective prompts to drawbacks, such as chatbot hallucinations that produce inaccurate information.

And the program gives community members access to the same CWRU AI portal available to faculty, students and staff.

“Innovation that stays behind university walls isn’t true progress,” said Miro Humer, CWRU’s vice president of University Technology ([U]Tech) and chief information officer. “By providing community access to our AI platform, we’re empowering our community with the same cutting-edge technology our researchers use, fostering a new generation of local innovators and leaders.”

[U]Tech created the program with librarians at CWRU’s Kelvin Smith Library. Training takes about three hours and is available to community members at three widely visited campus sites: the library, the Larry Sears and Sally Zlotnick Sears think[box] innovation center and the Wade Park Community Engagement Center.

Learn more about AI Resources for the Community.