Miroslav Humer

Miroslav Humer  Associate Vice President, Client Experience

Associate Vice President for Client Experience

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Miro’s leadership and operational responsibilities include university-wide technology as well as managing the technology and related personnel within the Schools and units, technology communications, customer support services and digital/new media technologies services. In addition, he is introducing new and innovative strategies and solutions to service delivery and provide oversight to business development and client management. Miro joined the UTech Senior Leadership Team in July 2017 and is already involved in implementing [Re]Imagining IT, the CWRU IT Strategic Plan.

Miro came from Cleveland State University (CSU) where he served most recently as the organization’s Chief Information Officer. At CSU, he also held the title of Director of Strategic Initiatives and Partnerships as well as Enterprise Applications Manager.

Miro holds an undergraduate degree in Computer Science and a master’s degree in Management and Labor Relations. He was also the chair of the Ohio Inter University Council – CIO Committee, a member of the Hyland Software Higher Education Executive Advisory Board, has presented at several national conferences and published several articles. He also teaches graduate classes at the Monte Ahuja College of Business.

Client Experience Leaders

Dwayne Bible
AV Specialist
MediaVision Team‌

Rimas Biliunas
Executive Director
SOE Support Team

Tron Compton-Engle
Director
Law School Support Team
Interim Director
CAS Support Team

Michael Comstock
Production Manager
MediaVision Team

Eileen Connell‌
Director
WSOM Support Team‌

Tom Franchina‌
Director
MSASS Support Team‌

Victor Guinto
Specialist
Teaching and Learning Systems Team‌

Daniel Hearn‌
Assistant Manager
WSOM Support Team‌

Joel Kraft‌ ‌
Director
Executive IT Support Team‌

John Landers‌
Project Management Office Lead, Service Delivery Manager (Interim)
Project Management Office Team

Mark Marietta
Analyst / Programmer
School of Engineering Team‌

Caron Peoples‌
Director
Nursing School Support Team‌

David Pilasky‌
Executive Director
SOM Support Team‌

Stephen Reinhardt‌
Director
Research Administration Support Team‌

Carl Roloff
Analyst Programmer
Law School Support Team

Andrew Rukovena
Director
Dental Medicine Support Team‌

Thomas Seeber‌
Webmaster
School of Engineering Team‌

Gloria Snyder‌
Manager
Technical Support Team‌

Michael Thomas
Assistant Director
Teaching and Learning Systems Team‌

Shannon Volpi‌
Assistant Director
End User Support Team

Melissa Wicinski‌
Marketing and Communications Manager
Marketing and Communications Team

David Wright‌
Manager
AV Services Team‌

Client Experience Staff