While artificial intelligence (AI) chatbots and applications can be helpful, they are not a substitute for professional care, can misunderstand emotions, may provide inaccurate or inappropriate responses, and cannot assess safety or crisis situations.
At Case Western Reserve, the University Health and Counseling Services (UHCS) office has created resources to help students, faculty and staff better understand the risks and limitations of using AI tools for mental health support.
To learn ways to use AI thoughtfully and where to find appropriate support, visit the UHCS website.
