As part of ongoing efforts to keep the Case Western Reserve University digital campus secure from cyber threats, the Office of Information Security is rolling out a new, improved way to report suspicious emails using the “Abnormal Report Phish” button. This tool, which streamlines how potential threats are analyzed and handled, should be the primary way users report suspicious emails.
Additional benefits of the “Abnormal Report Phish” button include:
- Instant automation, which automatically triggers an immediate security review of the email; and
- Rapid feedback, which provides an automated follow-up email within a few minutes sharing the results of the analysis.
How to use the “Abnormal Report Phish” button
If you spot a suspicious email in your inbox, select the “Abnormal Report Phish” button located in your email client's ‘add-on side bar.’ On mobile devices, this bar will appear at the bottom of each email.
Users are encouraged to no longer use the old “Report Phish” option found in the three-dot drop-down menu on webmail accounts. That legacy reporting method is being phased out. If you cannot find the “Abnormal Report Phish” button, you can also report suspicious emails to security@case.edu or help@case.edu.
For additional questions or assistance locating the new sidebar button, contact the [U]Tech Help Desk at help.case.edu or 216.368.HELP (4357).
