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[U]Tech

computer-repair
PeopleSoft HCM to be unavailable early Saturday
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Nov. 30, from midnight to 8 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…
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EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Nov. 28, at 9 p.m. through Friday, Nov. 29, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or…
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PeopleSoft Financials to be unavailable Friday night
PeopleSoft Financials will be unavailable from Friday, Nov. 15, at 10 p.m. through Saturday, Nov. 16, at 7 a.m. due to scheduled system maintenance. During this time, users will not be able to log into the system to view or update travel and expense information, enter a requisition, use…
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Brief service network outage possible overnight
University Technology will perform a network upgrade Tuesday, Oct. 22, from 3 to 6 a.m. A brief service disruption ​may occur during this maintenance window.​ Those who encounter an issue connection should power cycle their device. If the issue continues, contact the University Technology…
computer
Several systems to experience outage overnight
Due to scheduled maintenance, multiple systems will experience a brief outage Tuesday, Oct. 22, from 3 to 6 a.m. The following systems will be affected: Advance and Wizard APEX (Oracle Application Express) Applications Aurora Maintainer Account System Campus Map Course Evaluation…
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“Prompt Power—Mastering the Skill of AI Questioning”
Faculty and staff members at Case Western Reserve University are invited to join University Technology and partners Cloudforce and Microsoft for “Prompt Power—Mastering the Skill of AI Questioning” Wednesday, Oct. 23, in George S. Dively Building, Room 214. Two sessions will be offered to…
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University launches CWRU AI portal
University Technology ([U]Tech) has partnered with Microsoft and Cloudforce to launch CWRU AI, an internal, secure, general purpose artificial intelligence (AI) portal for the Case Western Reserve University community. Features of CWRU AI include: uploading and querying your own files,…
cybersecurity
National Cybersecurity Awareness Month: Learn the basics to keep safe online
October is National Cybersecurity Awareness Month. To mark the occasion, the Information Security Office will share advice throughout the month to help members of the Case Western Reserve University community learn the essentials of cybersecurity and how you can protect themselves online. Why…
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PeopleSoft HCM unavailable this weekend
Due to scheduled maintenance, PeopleSoft HCM will be unavailable this weekend, beginning today (Oct. 4) at 7 p.m. and ending Monday, Oct. 7, at 7 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering…
ai-chatbot-feat
Pilot of Spartan Answers chatbot goes live on My CWRU
Case Western Reserve University’s commitment to enhancing student services continues to grow with the launch of Spartan Answers, a new chatbot being piloted on My CWRU. Powered by Microsoft Copilot, this AI-driven chatbot is designed to serve as a "front door" for students—providing on-demand,…