Training & Support

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Getting Started With Drupal Training 

The University Marketing and Communications team at Case Western Reserve University is happy to offer Drupal training to users who need to manage a university website. 

Please note: We do ask that you limit the amount of users who have access to edit each university website. Though we understand individual responsibilities to update content vary, more frequent accessibility issues and voice/tone discrepancies are found on sites with multiple editors. These can affect your user’s engagement, your site’s search engine performance, and the university’s overall online presence. For this reason, we ask that you limit website editors to two to three people and all content changes go through those editors. 

Getting Training For a New Site 

If you’re working with UMC to create a new site, we'll get you set up with training as part of your site creation process.  

Getting Training For an Existing Site 

If you are new to the university and need training for an already existing university website, or if you need to add a new user to your site, you can request additional training from UMC via a help desk ticket

Where to Find Help

Drupal Training Guide

You might come across Drupal elements that you don't remember how to manage after you've completed training. We’ve created a comprehensive guide to help you better use the system.

Check Out the User Editing Guide

Drupal Drop-In

We also hold regular Drupal drop-in sessions for those who have questions. This is a great opportunity to get some hands-on help with any questions you may have about updating and maintaining your Drupal site. 

View Upcoming Sessions

Once you’ve completed the training and reviewed our other tips and tools, you’ll be well on your way to a great new site.

As always, please feel free to contact us if you have any questions or need assistance.