Student Advocacy and CARE Management

Concerned about a student? Download the student advocacy brochure for a list of resources, ways you can help, and information about CWRU's Behavioral Intervention and CARE teams.

Case Management

Case Management, offered by the Dean of Students Office, works to address student challenges and/or concerning behavior that may be impacting student success and well-being. Case Management works through direct 1:1 engagement with students, as well as in consultation and care coordination with campus and community partners. Through Case Management, Dean of Students staff will focus on assisting students in exploring options for resolving concerns, determining action plans for achieving positive outcomes, and building skills that empower students to advocate for themselves and successfully navigate future barriers/problems.

Students are encouraged to utilize Case Management if they are experiencing any of the following: Emotional/mental health concerns; substance abuse concerns, interpersonal concerns, crisis/emergency situations, housing insecurity or food insecurity concerns.

CARE Management

CWRU aims to create a community that cares for one another.  From the moment students arrive on campus, they begin to find their place at the university. The university experience can often be challenging, and asking for help can be difficult for some students. The Dean of Students Office and CARE Team reach out to offer support so that students can be as successful as possible through graduation.

The CARE Team is an interdisciplinary support team which recognizes that student concerns are often multi-faceted. Students are connected to campus and external resources to provide them with appropriate and personalized outreach.

Students, parents, faculty and staff can identify students that may need additional support through the online CARE Reporting form. Based on the type of support needed, a student is connected to members on the CARE Team who work with students one-on-one for as long as students may need the help.

CARE Team Membership

The CARE Team is comprised of an interdisciplinary team of university professionals representing a variety of campus departments. Team members selected from these areas have experience in Student Affairs, Equity/Title IX, threat assessment, medical and mental health evaluation, academic support, disability resources, and residence life. The members selected have regular contact with campus community members and hold positions that have multiple daily touch points with the majority of campus departments whose roles involve assisting in the assessment of students displaying concerning behaviors and responding appropriately.