Housing Insecurity

If you are experiencing housing insecurity, you are not alone.  According to The Hope Center’s National #RealCollege survey up to 46% of college students nationwide experience some level of housing insecurity. 

If you need immediate assistance, please contact United Way 2-1-1 of Greater Cleveland.  The United Way 2-1-1 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan and act as your advocate if you are faced with barriers to service. Simply dial 2-1-1 or use the chat option on their homepage for assistance.  To learn more about United Way’s services click How We Help. Se habla Espanol. 

The Dean of Students Office serves in an advocacy role for all Case Western Reserve University students who may be struggling in all matters related to life. The Dean of Students Office offers Case Management services, which work to address student challenges and/or concerning behavior that may be impacting student success and well-being. This is done daily through direct engagement with students, as well as consultation and care coordination with campus and community partners.

For a comprehensive list of secure housing resources, please see our Secure Housing Resource Page

Homelessness Resources

Coordinated Intake

If someone is experiencing a homelessness crisis, call Coordinated Intake at 216.674.6700. Coordinated intake is available by phone 8am to 8pm Monday through Friday and can be accessed by calling 211 First Call for Help after hours and on weekends. If you do not have access to a phone, there is a call box on the front of the Coordinated Intake on Superior to call 2-1-1. 

The City Mission - Laura's Home

Location: 18120 Puritas Ave Cleveland, OH 44135
Phone: 216.431.3510   Website: thecitymission.org/our-services/lauras-home
Services Offered: For women and children, a bridge from crisis to stability and self-sufficiency

The City Mission - Crossroads

Location: 5310 Carnegie Avenue Cleveland OH 44103
Phone: 216.431.3510   Website: thecitymission.org/our-services/crossroads
Services Offered: Provides food, clothing, shelter, and safety for men in crisis

St. Herman's House of Hospitality

Location: 4410 Franklin Blvd Cleveland OH 44113     Hours: Call or stop by between 9am and 5pm
Phone: 216.961.3806   Website: sainthermans.org
Services Offered: Shelter and support homeless men

Zelie's Home

Location: Private  Hours: 9am to 5pm Monday-Friday
Phone: 216.282.8053   Website: zelieshome.org
Services Offered: Welcomes pregnant women that are in need of support and empowerment from a caring community

Seasons of Hope

Location: Private  Hours: 7pm to 7am
Phone: 216.421.0536   Website: ccdocle.org/programs/seasons-of-hope
Services Offered: Overnight evening drop-in center for adult women facing crisis or struggling with drug and alcohol addiction

Quick Links

CWRU Resources:

     Public Safety
     Off-Campus Housing
     University Health and Counseling Services
     DoS Student Advocacy & Case Management
     Student Emergency Fund
     Office of University Financial Aid
     Interreligious Council (IRC)

Community Resources:

     Crisis Text Line
     National Suicide Prevention Lifeline
     The Trevor Project Lifeline