The Custodial Services department is responsible for providing a healthy, sanitary, and safe environment for the university community by providing an acceptable standard for cleanliness throughout the university.
Academic Custodial Services
Academic Custodial Services is responsible for cleaning the interiors of all classrooms, lecture halls, theaters, laboratories, libraries, offices, halls, stairs, elevators, and public areas as well as cleaning and restocking building restrooms on a regularly scheduled basis.
See the complete cleaning schedule
Housing Custodial Services
Housing Custodial Services is responsible for the cleaning of residence halls, Greek houses, Property Management apartments, and The Triangle.
See the complete cleaning schedule
Health Sciences Complex
Buildings located in the Health Sciences Complex (Biomedical Research Building, Dental School, Frances Payne Bolton, Institute of Pathology, Robbins, Sears Tower, Wolstein Research Building, and Wood Research Tower) are cleaned by CWRU staff and contract cleaning companies Monday - Friday / 8:00 am to 5:00 pm. The Health Sciences Complex custodial office can be reached at 216.368.1074 or 216.368.4498.
Cleaning Requests
Cleaning requests should be made to the Customer Service Center by phone 216.368.2580 or email customerservice@case.edu. Calls placed after-hours are forwarded to the CWRU Public Safety dispatch office. Only emergency requests are responded to after-hours.
Special Requests
Non-routine cleaning requests such as carpet shampooing, floor refinishing, and additional manpower for special events should be scheduled as far in advance as possible by contacting the Customer Service Center at 216.368.2580 or customerservice@case.edu.
Department Members
Academic Custodial
Fred Peck
Assistant Director
216.368.1075
Cindy Essenburg
Accounting Clerk
216.368.2931
Housing Custodial
Joseph Thomas, M.B.A.
Assistant Director,
Housing Operations
216.368.3498
Matt Jereb
Assistant Director,
Housing Maintenance
216.233.1115
Marlene Gambatese
Coordinator,
Housing Maintenance
216.533.9357
Sonia Springer
Department Assistant,
Custodial
216.368.3444