University Custodial Services
The Custodial Services department is responsible for providing a healthy, sanitary and safe environment for the university community by providing an acceptable standard for cleanliness throughout the university.
Cleaning Requests
Cleaning requests should be made to the Customer Service Center by phone 216.368.2580 or email customerservice@case.edu. Calls placed after-hours will be forwarded to the CWRU Public Safety dispatch office. Only emergency requests will be responded to after-hours.
Special Requests
Please schedule your non-routine cleaning requests such as carpet shampooing, floor refinishing, and additional manpower for special events as far in advance as possible by contacting the Customer Service Center at 216.368.2580 or customerservice@case.edu.
Academic Custodial Services
Academic Custodial Services is responsible for cleaning the interiors of all classrooms, lecture halls, theaters, laboratories, libraries, offices, halls, stairs, elevators, and public areas as well as cleaning and restocking building restrooms on a regularly scheduled basis.
Fred Peck
Assistant Director
216.368.1075
Cindy Essenburg
Accounting Clerk
216.368.2931
Housing Custodial Services
Housing Custodial Services is responsible for the cleaning of residence halls, Greek houses, Property Management apartments, and The Triangle.
Joseph Thomas, M.B.A.
Assistant Director Housing Operations
216.368.3498
Sonia Springer
Department Assistant
216.368.3444
Madeline Cuadrado
North Housing Custodial Supervisor
Michael Whitted
South Housing Custodial Supervisor
Health Sciences Complex
Buildings located in the Health Sciences Complex (Biomedical Research Building, Dental Research, Nursing Research, Institute of Pathology, Robbins, Sears Tower, Wolstein Research Building, and Wood Research Tower) are cleaned by CWRU staff and contract cleaning companies Monday - Friday / 8:00am to 5:00pm. Cleaning requests should be made to the Customer Service Center by phone 216.368.2580 or email customerservice@case.edu.