Need to Report a Facilities Issue?
Is your room too hot or too cold? Dealing with a plumbing issue or water leak? Noticing an unusual odor, electrical problem or damage to floors or walls?
Save time - submit a request through our easy-to-use self-service form.
Online customer service requests must be submitted through Asset Essentials (CWRU's Computer Maintenance Management System).
Students should continue to submit maintenance requests through the University Housing Portal. Technology issues should be directed to the University Technology help desk at 216.368.HELP.
Not sure? Call Customer Service at 216.368.2580.