Have questions about anything related to the Department of Campus Planning and Facilities Management at Case Western Reserve University? Get them answered below.
Please contact the Office of Planning & Design University Architect:
Michael Bruder
University Architect, Assistant Vice President of Design
Case Western Reserve University
10620 Cedar Avenue
Cleveland, Ohio 44106
Email: michael.bruder@case.edu
Cell: 216.956.2530
Emergencies should be reported to the Division of Public Safety at 216.368.3333.
CWRU has purchased next-generation software from Brightly Software called Asset Essentials (AE) for asset and work order management. Customer Service is currently in the process of migrating to this new work order system. AE will be used to submit electronic maintenance and custodial requests in the same manner you did in the SchoolDude Maintenance Direct system. AE will provide Customer Service and Facilities Services with more thorough detail and tracking of work requests and give requestors the ability to track work order progress from origination to completion.
The Customer Service Center is doing a phased rollout of Asset Essentials. Beginning June 26, 2023, Zone 1 buildings will no longer be available in the maintenance directory. All new work orders for Zone 1 will need to be phoned in or emailed to the below.
Additional information will be forthcoming including future rollout dates. Please contact the Customer Service Center at 216.368.2580 if you have any questions.
CWRU has three pest control maintenance contracts for the campus. Our academic campus and food service areas are serviced by ECOLAB, residential facilities are serviced by Central Exterminating and the property management buildings are serviced by TABS Pest Control. Contact the Customer Service Center at customerservice@case.edu or 216.368.2580 to report a pest problem in academic or food service areas. Be prepared to provide your location (building, floor and room) along with any other details.
After reserving your event space, complete the Event Notification / Service Request Form to secure Facilities Services support (custodial, electrical, plumbing, grounds, carpentry support or HVAC controls monitoring) for your event. Email the completed form to the email address listed at the top of the form.
Environmental Health and Safety outlines how to safely dispose of various types of hazardous waste.
Contact Customer Service to dispose of your refrigerator or freezer. All laboratory equipment must be cleared by Environmental Health and Safety before it can be picked up. Contact EHS to schedule clearance.
E-Waste (computers, computer cords, cell phones, printers, monitors, TVs). RET3 is a nonprofit organization dedicated to refurbishing and recycling electronic equipment to donate to the community. Please complete the E-Waste Recycling Form and you will be contacted to arrange pickup and answer any questions.
All lab equipment must be cleared by EHS prior to disposal. EHS Safety Clearance Form. Complete the E-Waste Recycling Form upon receiving approved clearance.