Service Requests using iLab

The Genomics Core has now transitioned all service requests over to iLab Operations Software, a part of Agilent Technologies’ CrossLab platform. This is an online system to streamline the process of ordering and billing for core service requests. 

A new request is required using the iLab Operations software each time samples are submitted for any of our services. Samples will not be placed into the queue until the request is submitted and samples are dropped off in the Core Welcome Center, located in the Wood Building, room 106.

Step 1 Step 2 Step 3 Step 4

Create an iLab Account.

This only needs to be completed one time per lab. 

Log into Genomics Core iLab Site using CWRU ID or given credentials.

 

Fill out the appropriate form and SUBMIT.

Bring samples to the Core Welcome Center, Wood 106.

 

Creating an iLab Account

INTERNAL customers - In order to gain access to your funds you (PI/lab manager) will need to begin by logging into iLab at the following web address:

https://cwru.corefacilities.org

EXTERNAL customers - Fill out the following web form and an external account number will be issued to your lab:

CWRU iLab External Users Registration

Request Services

Once an account is created, the Genomics Core ordering site can be found here:

https://cwru.corefacilities.org/service_center/show_external/4142?name=genomics-core-facility

Simply click on Request Services tab and select the appropriate form to begin. 

Once the request is sent, bring samples in the appropriate tube (volume and concentration service dependent) to the Core Welcome Center, located in the Wood Building, room 106. If you have any questions, please contact Simone Edelheit, lab manager

Thank you for your business!