University Health & Counseling Services recognizes the historical and ongoing racial injustice and violence perpetrated against various communities of color. As the two-year anniversary of George Floyd's murder approaches, we continue to affirm the value of his life and lives of all Black individuals. In the aftermath of the shooting in Buffalo, which was fueled by white supremacy and hatred, we reiterate that Black lives matter

UH&CS is committed to creating a community of inclusivity and diversity, and we stand in solidairity with our Black students, faculty, staff and community members against racial violence. We unequivocally condemn acts of violence, hatred, and racism. 

We remain vigilant in our efforts: 

  • To ensure UH&CS is a place where all students know they will receive quality, culturally inclusive care. 
  • To continuously challenge notions of white supremacy and call out injustice. 
  • To recruit and retain racially and ethnically diverse staff, as we know representation matters.

Students looking for support are encouraged to schedule a same-day appointment by calling (216) 368-5872 or web-booking through myhealthconnect.case.edu. Students can also register for BIPOC Support Space via Campus Groups.

Current Status of Health and Counseling Services

We are currently accepting appointments for all visits, including urgent care, primary care, and sexual health. Visits to Health Services may be virtual or in-person, depending on the service requested. 

In addition, we are now offering free, 24/7 telehealth through TimelyCare for mental health AND medical visits.

Refills: Students who have medications prescribed by UHCS providers, including contraception/birth control, may send a secure message to NURSE Refill to request a refill. Please note that it may take up to 3 business days for staff to respond to these requests. 

Weekends and evenings: Students may call (216) 368-2450 to receive medical advice from a nurse on-call. Please note that wait times for this services may be longer given the current surge of cases in Ohio and Cuyahoga County.

COVID-19 Practices and Protocols for Spring 2022

As the spring semester begins, Case Western Reserve is making changes to some practices and protocols to ensure that we can:

  • identify and assist those most in need,
  • protect those most at risk, and
  • slow the spread of COVID-19 across our community.

Read more about these changes, and find out your next steps if you have COVID-19-like symptoms and need testing, you get a positive test result, your symptoms are worsening, and more.

Counseling Services

For information on how students can access Counseling Services on-campus

Wellness Programs

Wellness programs are open to all CWRU, CIA and CIM undergraduate, graduate and professional students.