UH&CS Adjusted hours May 19 & 20

All University Health & Counseling services locations will be closed until 11:30am on Thursday, May 19 due to staff training. Normal hours will resume at 11:30am. 

In addition, all University Health & Counseling Services locations will be closed from 11am-1pm on Friday, May 20 due to a staff retreat. 

Students needing assistance may call our 24/7 nurse on call at (216) 368-2450 or 24/7 counselor on call at (216) 368-5872 for assistance. 

In addition, students may access virtual medical and mental health visits through timelycare.com/cwru. 

Current Status of Health and Counseling Services

We are currently accepting appointments for all visits, including urgent care, primary care, and sexual health. Visits to Health Services may be virtual or in-person, depending on the service requested. 

In addition, we are now offering free, 24/7 telehealth through TimelyCare for mental health AND medical visits.

Refills: Students who have medications prescribed by UHCS providers, including contraception/birth control, may send a secure message to NURSE Refill to request a refill. Please note that it may take up to 3 business days for staff to respond to these requests. 

Weekends and evenings: Students may call (216) 368-2450 to receive medical advice from a nurse on-call. Please note that wait times for this services may be longer given the current surge of cases in Ohio and Cuyahoga County.

COVID-19 Practices and Protocols for Spring 2022

As the spring semester begins, Case Western Reserve is making changes to some practices and protocols to ensure that we can:

  • identify and assist those most in need,
  • protect those most at risk, and
  • slow the spread of COVID-19 across our community.

Read more about these changes, and find out your next steps if you have COVID-19-like symptoms and need testing, you get a positive test result, your symptoms are worsening, and more.

Counseling Services

For information on how students can access Counseling Services on-campus

Wellness Programs

Wellness programs are open to all CWRU, CIA and CIM undergraduate, graduate and professional students.