Vending Refunds and Service

To report vending machine problems, email or call Auxiliary Services at 216.368.2401.

Be ready to share

  • Machine ID# (The number will begin with an A# or P#)
  • Type of machine: (Pepsi Bottle, Pepsi Can, Snack, Cold Food, Hot Drink, Bill Changer)
  • Location of the Machine: (Building, Location in Building)
  • Specific Problem: (Machine not dispensing product, incorrect change, no change)

For a refund, please email