Can I switch meal plans?
Students can change meal plan selection until 5 p.m. on the first Friday of the semester. Meal plan selections for Fall automatically roll over to Spring. Please note that not all meal plan selections are available to all students.
I have Meal Plan CaseCash and CaseCash? What is the difference?
The two types of CaseCash are identical in use. Meal Plan CaseCash is just CaseCash that was included as part of your Meal Plan and is available when your semester meal plan begins. When you swipe your card at a retail location, it will deduct the charge from Meal Plan CaseCash first. Once that is depleted, or if you do not have any Meal Plan CaseCash, it will deduct charges from your CaseCash.
How can I check my CaseCash and Meal Plan balance?
Once you have registered your account at the eAccounts site, you will easily be able to check your balances and run reports. Your parents may also use this link to do a guest deposit to your CaseCash account.
How do I add cash to CaseCash?
To add CaseCash to your card online, visit CaseOneCard and use a MasterCard or VISA to make a deposit.
Can I use my meal plan to bring a guest to the dining commons?
Your meal plan is a contract between you and the University to be used solely by you. However, Meal Plan participants are allocated a certain number of guest meal swipes each semester based upon the plan you have selected. This will allow you to use one of your meal swipes to host a guest at meal-swipe locations.
Can I use my Meal Plan CaseCash or CaseCash to pay for a meal at the dining commons?
Currently, due to ongoing safety and security concerns related to the COVID-19 outbreak, only active meal plan participants are allowed access to Leutner or Carlton Dining Commons.
Sick Meals To Go
Sick meals to go can be picked up at either Leutner or Fribley.
How to get a Sick Basket:
- Give a friend your meal swipe card.
- Let the cashier know they are swiping for a sick basket.
- Go to the "Home Table" at Leutner or the "Classic" Station at Fribley and ask for a sick basket.
Each sick basket contains 2 cans of chicken noodle soup, 2 packets of crackers, 2 oatmeal packages, 2 cups with lids, 2 pieces of fruit and 2 soup spoons.
For longer term meals, or students with special needs, use Zingle by texting 216-208-5664 and specifying the location and your needs so that the appropriate chef can respond.
Other student wellness resources can be found here: https://case.edu/studentlife/healthcounseling/student-wellness
I'm leaving the University before the end of the semester, can I get a refund for my meal plan?
Meal plans are refundable until the end of the 10th week of classes each semester. Thereafter, the meal plans are not refundable.
The amount refundable is a prorated amount based on the cost of the plan, the amount of used CaseCash associated with the plan and the number of days the student was on the plan, not the number of swipes used or not used.
I'm leaving the University, can I get a refund for my CaseCash?
CaseCash Balances are refundable at the end of the Spring semester or your last semester at the University.
There is a one time $15 fee for each reimbursement request, so most students carry their CaseCash forward and only request a refund at graduation. Reimbursements can only be sent via check to the permanent address listed in SIS. We have no way of changing this, so be sure to update your SIS permanent address, prior to requesting a reimbursement.