General Building Policy

All individuals who host events, support or attend events, or otherwise utilize Student Centers spaces agree to abide by all university policies in effect at the time of their occupancy in a Student Centers space.

They further agree to follow all local, state and federal law and follow state, local and university  regulations concerning health, safety and public order.

In any emergency situation, Student Centers staff and/or emergency personnel will provide instructions that must be followed. 

If you witness or are involved in an emergency situation, please dial 216.368.3333 as opposed to 911 to speak with an operator familiar with campus buildings.

Student Centers nor Case Western Reserve University are liable for problems that might occur prior to or during the reservation period due to natural or  i.e., power failure, air-conditioning, heating problems, etc.

Individual’s non-service pets (dogs, cats, or other animals) are not allowed inside Student Centers spaces.

Working animals:

No animals are allowed in Student Centers spaces without prior approval as part of a scheduled reservation. In such cases, the event organizers will be held responsible for any damage or cleaning required as directly related to the animals.

Service Animals 

Service Animals are welcome in the facility but must remain with the person they are assisting at all times. Service animals do not have to wear identification vests but it is encouraged. 

Service animals that are a danger to other guests or staff (barking/ snarling / lunging) and are not able to be restrained by the person they are assisting may be asked to be removed from the facility. Reasonable accommodations / distances must be maintained if another guest is allergic to a service animal. 

The Ohio Administrative Code permits establishments to ask the following questions: 

1. Is the animal a trained service animal?
2. What services is the animal trained to conduct?

Due to the nature of our varied and unique spaces, Each of our spaces comes with an equipment list of standard AV equipment and/or furniture. Beyond these items, Student Centers has a wide range of additional equipment that is made available to be utilized for an associated rental fee. View our equipment and associated rates here.

Removal of any furniture or equipment from Student Centers without prior approval is prohibited.

All lost items found by Student Centers staff or turned into staff by other guests are logged as received and moved to the Lost and Found. 

Student Centers is not responsible for lost, stolen or damaged items. 

Lost and found items can be retrieved from the following locations depending on where they were lost:

Thwing Center, The Spot, Carlton Commons

The Service Desk in the Atrium of Thwing Center

Eldred Hall

The Manager’s Office off the Foyer of Eldred Hall

Items are held for a maximum of two weeks. 

The use of skateboards, in-line skates, hoverboards, scooters and cycles of any sort are not permitted inside Student Centers buildings.
 

Guests and users of Student Centers are reminded that Case Western Reserve University is a non-smoking and tobacco free environment. The sale, advertising, sampling and distribution of tobacco products and tobacco related merchandise is prohibited on all Case Western Reserve University properties.

Learn more about the university’s no smoking policy.

Student Centers staff may deny any and all privileges of any individual or group in the event of any violation of Thwing Center policies or procedures. At the discretion of the director of Student Centers, charges may also be applied to the hosting organization and any remaining reservations scheduled within a Student Centers space may be subject to cancellation.