Jen (she/her) is responsible for ensuring the operational excellence, organizational effectiveness and executional strength of UMC’s 60-plus-person centralized team. She translates strategic priorities into scalable systems, leads the administrative team and oversees human resources administration, the department’s finances and cross-functional operations. Jen also identifies and negotiates high-visibility, multi-channel campaigns to maximize awareness of the university across the region.
Before joining Case Western Reserve in 2019, Jen launched and led the Cleveland office of an integrated marketing agency promoting the world's largest entertainment and lifestyle brands.
Jen has a bachelor's degree in journalism from The Ohio State University and a master's in nonprofit organizations from Case Western Reserve University’s Mandel School of Applied Social Sciences. She enjoys spending time with her family and Cleveland Heights’ neighbors, working with local arts events and cheering for the Guardians.