Students reporting updates to their employment information must:
- log into their SEVP Portal and provide all of the necessary information pertaining to their updated employment,
- log into their Terra Dotta record to request an I-20 Reprint,
- select Update from the drop-down menu in #1 (be sure to provide a brief explanation),
- and finally click "Update" to submit the request to ISS for processing.
VISA Office staff members receive notifications when students submit updates and process them in a timely manner. Staff members will only contact students regarding their update if they have questions or concerns. If a student does not receive any notification from a VISA Office staff member, it is safe to assume that the update is being processed successfully.
Students will be notified by email when their new I-20, containing updated employment information and a valid travel signature, is ready. It generally takes 5-7 business days for a new I-20 to be prepared.
If you are unable to log into Terra Dotta, please email visa@case.edu and indicate that you are a student on OPT who cannot log in to submit an update.