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Ellen Van Oosten

Faculty Director
Executive Education
Weatherhead School of Management
Professor
Organizational Behavior
Weatherhead School of Management

Ellen Van Oosten, PhD, received her MBA and PhD from Case Western Reserve University and her BS in electrical engineering from the University of Dayton. Van Oosten worked in engineering for many years before transitioning to academia. She joined the Weatherhead School of Management in 1995 and has held positions of assistant dean for executive education, managing director for custom programs, and most recently a dual-appointment as assistant professor in organizational behavior and faculty director for executive education. She is also director of the Coaching Research Lab, a scholar-practitioner collaboration to advance coaching research she founded with colleagues Richard Boyatzis, PhD, and Melvin Smith, PhD in 2014.

Van Oosten’s research agenda centers on the study of how individuals and organizations learn, change and develop in enduring ways. This interest fuels her curiosity to study topics such as executive coaching, coaching relationships, emotional and social intelligence, leadership assessment and development, developmental relationships and the intersection between individual and organization development. She has published scholarly and practitioner articles, which cover topics such as executive coaching, coaching for sustained individual change and leadership development in organizations. Her publications have appeared in Academy of Management Learning and Education, Journal of Management Development, Organizational Dynamics and Research in Organizational Development and Change.

Van Oosten has presented at numerous institutions and conferences including the Institute for Coaching, Harvard Medical School; Academy of Management; Organizational Behavior Teaching Society; and Columbia University. As an instructor, she teaches in the MBA, executive MBA, master’s of engineering management, law, and undergraduate programs at Case Western Reserve and regularly delivers workshops for executive education clients. She is also a master coach and enjoys inspiring managers and leaders to reach their fullest potential.

Van Oosten received the Best Research Poster Award from the Institute of Coaching, Harvard Medical School in 2013, and in the same year a Best Symposium Award from the Academy of Management Conference.

Initially Appointed: 2013

Education

Doctor of Philosophy
Case Western Reserve University
2013
Master of Business Administration
Case Western Reserve University
1994
Bachelor of Science
University of Dayton
1987

Teaching Information

Teaching Interests

  • Leadership Assessment & Development
  • Coaching, Emotional Intelligence
  • Leader effectiveness, Professional development in in STEM
  • Team Learning and Development
  • Multi-source feedback

Course evaluation ratings (login required)

Courses Taught

  • Leading People and Organizations
  • Leadership Assessment and Development
  • The Scholarship of Coaching

Office Hours

By Appointment Only

Research Information

Research Interests

  • Executive coaching
  • Coaching relationships
  • Emotional intelligence
  • Leadership development
  • Leader effectiveness
  • Change at the individual and organizational level
  • High quality connections

Awards and Honors

  • Coaching Book of the Year for 2020
    2020
    Henley Management School
  • 2020 Training Industry Readership Award
    2020
    Training Industry
  • 2020 Axiom Business Book Award- Gold Award Winner
    2020
    Axiom Book Awards
  • Best Symposium in Management Education & Development
    2019
    Academy of Management/Management Education and Developmen
  • Exemplary Service Award
    2019
    Department of Organizational Behavior
  • Teaching Excellence Award
    2018
    Weatherhead School of Management
  • New Educator Award Nominee
    2018
    Management and Organizational Behavior Teaching Society
  • Best Symposium Award, Showcase Symposium MED Division, 2017
    2017
    Academy of Management/Management Education and Development
  • Weatherhead Intramural Research Grant
    2016
    Weatherhead School of Management
  • Best Symposium in Management Education and Development
    2016
    Academy of Management/Management Education and Development
  • Best Research Poster
    2013
    Institute of Coaching, Harvard Medical School
  • Best Symposium
    2013
    Academy of Management Conference, Academy of Management, Management Education and Development Division.

External Appointments

  • CWRU Representative, Graduate Student Alliance for Education in Coaching, 2016 - Present
  • Academic Advisor , Human Resource Leadership Group, 2014 - Present
  • Institute of Coaching, Harvard Medical School- Founding Member, 2012 - Present
  • Consortium for Research on Emotional Intelligence, 2011 - Present
  • Academy of Management, 2009 - Present
  • HayGroup Certified Facilitator of Emotional and Social Competency Inventory, 2000 - Present
  • Speaker, Dean's Weekend for Prospective MBA Students, 2019
  • Reviewer, Conference Paper, Academy of Management, MED Division, 2019
  • Committee Member, MBA Curriculum Committee, 2018 - 2020
  • Guest Speaker, Weatherhead Alumni Event, 2018
  • Committee Member, Dean's Weekend 2018, 2018
  • Guest Speaker, CWRU Alumni Summit 2018, 2018
  • Committee Member, Department of Organizational Behavior, 2017
  • Guest Speaker, Flora Stone Mather Center for Women, 2017
  • Reviewer, Conference Paper, Positive Organizational Scholarship, Ann Arbor, MI, 2017
  • Reviewer, Journal Article, Frontiers Journal in Organizational Psychology, 2017
  • Committee Member, Magnificat High School Education and Student Life Committee, Rocky River, Ohio, 2017 - 2020
  • Faculty Advisor, Create Change Event for MBA Recruiting, 2016 - 2017
  • Taught Phd Seminar - Scholarship of Coaching, Phd Seminar, 2016
  • Faculty Advisor, Weatherhead Executive Coach Selection and Development, 2016 - 2020
  • Staff Development , Weatherhead Staff Development Workshop, 2016
  • Attended Dean's Weekend Dinner for Prospective MBA Students, Dean's Weekend, 2016
  • Guest Speaker, Graduate Student Professional Development Conference, 2016
  • Reviewer, Conference Paper, Academy of Management/ OB Division, 2016
  • Faculty Advisor, Coaching Clinics, 2015 - Present
  • One of three faculty who designed and delivered online course, Massive Open Online Course, 2015
  • Faculty Advisor, Coach Certification for Weatherhead Executive Education, 2015 - 2017
  • Faculty Advisor, Weatherhead Executive Coach Development, 2015
  • Participated in WEE Retreat as Faculty Director, Weatherhead Executive Education Retreat, 2015
  • Led Faculty Panel Discussion, Dean's Weekend 2015, 2015
  • Led Faculty Panel Discussion, Dean's Weekend 2015, 2015
  • Panel Moderator, Leading and Influencing Others Panel Discussion, 2015
  • Guest Speaker, Graduate Student Professional Development Conference, 2015
  • Committee Member, HR Leadership Group, Cleveland, OH, 2015 - 2018
  • Committee Chair, Coaching Research Lab, 2014 - Present
  • Faculty Advisor, Human Resource Leadership Group, 2014 - 2018
  • Guest Speaker, Graduate Student Professional Development Conference, 2014
  • Reviewer, Journal Article, Academy of Management and Learning Education, 2014

Publications

  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B.
    Motivating Executives to Learn and Change is a Board Responsibility    IOD
  • Van Oosten, E. B., Varley, M. M.
    Supporting Entrepreneur Well-being through Group Coaching   
  • Passarelli, A. , Moore, S. , Van Oosten, E. B. (2022). In Ken Nowack, PhD (Ed.)
    How Leaders and their Coaches Describe Outcomes of Coaching for Intentional Change (vol. 74, issue 4, pp. 329–346)  Washington DC: Consulting Psychology Journal: Practice and Research
  • Passarelli, A. M., Trinh, M. P., Van Oosten, E. B., Varley, M. M. (2022).
    Communication Quality and Relational Self-expansion: The path to leadership coaching effectiveness  (vol. Special Issue, issue 2022 Special Issue, pp. 1-20)  Wiley Periodicals, Inc.: Human Resource Management
  • Hinz, J. D., Stephens, J. , Van Oosten, E. B. (2021).
    Toward a pedagogy of connection: A critical view of being relational in listening    Management Learning
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2021).
    In a Post-COVID World Will Training Be Dead?    Raleigh, NC: Training Industry
  • Passarelli, A. M., Trinh, M. , Van Oosten, E. B., Varley, M. M. (2020).
    Can you hear me now? The influence of perceived media richness on leadership coaching relationships    Proceedings of the Eightieth Annual Meeting of the Academy of Management
  • Van Oosten, E. B., Smith, M. L., Boyatzis, R. E. (2020).
    How to Support the People You Lead in Times of Uncertainty    Berkeley, CA: Greater Good Magazine
  • Van Oosten, E. B. (2020).
    How to Help a Loved One Who is Stuck    Cleveland: Bottom Line, Inc
  • Taylor, S. , Passarelli, A. , Van Oosten, E. B. (2019). In John Antonakis (Ed.)
    Leadership Coach Effectiveness as Fostering Self-Determined, Sustained Change  (vol. 30, issue 6) North Olmsted: Leadership Quarterly
  • Van Oosten, E. B., McBride-Walker, S. , Taylor, S. (2019). In Kenneth Nowack, PhD (Ed.)
    Investing in what matters: The impact of emotional and social competency development and executive coaching on leader outcomes  (vol. 71, issue 4, pp. 249–269)  Consulting Psychology Journal: Practice and Research
  • Van Oosten, E. B. (2019). In Joanne Lozar Glenn (Ed.)
    Communication Skills' Flip Side: Empathetic Listening  (vol. 30, issue 2, pp. 1-7) Reston, VA: National Business Education Association
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2019).
    Helping People Change: Coaching with Compassion for Lifelong Learning and Growth   Boston, MA: Harvard Business Review Press
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2019).
    Coaching for Change    Boston, MA: Harvard Business Review
  • Van Oosten, E. B., Buse, K. R., Bilimoria, D. (2017). In Radha Sharma (Ed.)
    The Leadership Lab for Women: Advancing and Retaining Women in STEM through Professional Development  (vol. 8, issue 2138, pp. Article 2138)  Frontiers in Psychology
  • Van Oosten, E. B., Van Oosten, E. , Eckert, M. (2016). In T. Bachkirova, G. Spence & D. Drake (Ed.)
    Neuroscience in Coaching Research and Practice  (pp. 610-626)  London: Sage Publishers
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2015).
    Illuminating the Scholarship of Coaching  (vol. 51, issue 2, pp. 149-151)  Journal of Applied Behavioral Science
  • Kenworthy, A. , Passarelli, A. , Van Oosten, E. B. (2014). In Amy Kenworthy (Ed.)
    AMLE: Coaching and Positive Emotions  (vol. 13, issue 2, pp. 290-292)   Academy of Management Learning and Education
  • Van Oosten, E. B., Kram, K. (2014). In Amy Kenworthy (Ed.)
    AMLE/Coaching for Change  (vol. 13, 2 ed., pp. p. 295-298)  Academy of Management Learning and Education
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B., Woolford, L. (2013).
    Developing resonant leaders through emotional intelligence, vision and coaching  (vol. 42, pp. 17-24)  Organizational Dynamics
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B., Lauris, W. (2013).
    Developing Resonant Leaders through Emotional Intelligence, Vision and Coaching  (vol. 42, pp. 17-24)  Organizational Dynamics
  • Van Oosten, E. B., Boyatzis, R. E. (2011). In L.A. Berger and D.R. Berger (Ed.)
    Coaching for Sustained, Desired Change: Building Relationships and Talent  (pp. 217-226) McGraw-Hill
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2010).
    Le coaching compatissant, allie de la sante et du renouveau  (vol. 35, issue 3, pp. 41-46) Montreal: Gestion
  • Boyatzis, R. E., Smith, M. L., Van Oosten, E. B. (2010).
    Coaching for Change  (pp. 68-71)  People Matters
  • Smith, M. L., Van Oosten, E. B., Boyatzis, R. E. (2009). In William Pasmore, Richard Woodman, Rami Shani (Ed.)
    Coaching for sustained desired change  (vol. 17, pp. 145-174) Research in Organizational Development and Change
  • Van Oosten, E. B. (2009). In Woodman, Pasmore & Shani (Ed.)
    Coaching for Sustained Desired Change  (vol. 17, pp. pp. 145-173)  Research in Organizational Development and Change/Emerald Group Publishing
  • Van Oosten, E. B. (2006). In Richard Boyatzis (Ed.)
    Intentional change theory at the organizational level: A case study  (vol. 25, issue 7, pp. 707-717) Journal of Management Development/Emerald Group

Presentations

  • Van Oosten, E. B. (Presenter Only)  LEAD CLE, "It's Primal: the Role of Emotions in Leadership and Life", Engage Cleveland, Independence Ohio. (2021).
  • Van Oosten, E. B.  Wisdom Weavers Thought Leadership Institute, "Research Perspectives on Coaching Outcomes", ICF, Online. (2021).
  • Passarelli, A. M. (Presenter & Author), Trinh, M. P. (Author Only), Van Oosten, E. B. (Author Only), Varley, A. M. (Author Only)  Eighieth Annual Meeting of the Academy of Management , "Can you hear me now? The influence of perceived media richness on executive coaching relationships. ", Academy of Management, Virtual. (2020).
  • Van Oosten, E. B. (Presenter & Author)  Med Ed eForum, "Helping People Change through Coaching and Compassion", MSU College of Osteopathic Medicine, online/zoom. (2020).
  • Van Oosten, E. B. (Presenter & Author), Smith, M. L. (Presenter & Author)  Executive Doctorate in Organizational Development & Change, "A Discussion on Helping People Change", Bowling Green State University, Delivered via Zoom. (2020).
  • Van Oosten, E. B. (Presenter & Author), Smith, M. L. (Presenter & Author)  HR Business Partners and Internal Coaches at Ford, "Conversations that Inspire: Coaching for Lifelong Learning and Change", Coaching Research Lab, online. (2020).
  • Van Oosten, E. B. (Presenter & Author), Smith, M. L. (Presenter & Author)  Coaching Research Lab/ Weatherhead Executive Education Webinar, "Coaching with Compassion in Times of Uncertainty", Coaching Research Lab, Online. (2020).
  • Van Oosten, E. B. (Presenter & Author), Smith, M. L. (Presenter & Author)  International Coach Federation - Central Florida Webinar, "Conversations that Inspire: Coaching for Sustained, Desired Change", ICF Chapter - Central Florida, Webinar. (2020).
  • Van Oosten, E. B. (Presenter Only), de Swart, S. (Presenter Only)  CWRU STAIR Mentor Fellows Program, "Developmental Relationships that Inspire", CWRU Office of Research Administration, CWRU. (2019).
  • Van Oosten, E.  CWRU Alumni Summit, "It's Primal! Understanding the role of emotions in life and leadership", Case Western Reserve University, Case Western Reserve University. (2018).
  • Van Oosten, E. B., Bilimoria, D., Buse, K. R.  The Power of Women Conference, "The Power of Positive Emotion", Raquel Eatmon, Cleveland Ohio. (2018).
  • Van Oosten, E. B. (Presenter & Author), Passarelli, A. (Author Only), Varley, A. M. (Author Only)  Positive Organizational Scholarship 2017, "When High-Tech Meets High Touch: Exploring How Communication Modalities Effect Coaching", University of Michigan, Ann Arbor, MI. (2017).
  • Van Oosten, E. B. (Presenter & Author), McBride-Walker, S. (Presenter & Author)  SIOP 2017, "How coaching relationships influence leader effectiveness outcomes.", Society of Industrial & Organizational Psychology, Orlando, FL. (2017).
  • Van Oosten, E. B.  Half-Baked Ideas, "When High-Tech Meets High Touch: Exploring How Communication Modalities Effect Coaching", Department of Organizational Behavior , Case Western Reserve University. (2017).
  • Van Oosten, E. B., Taylor, S.  Columbia Coaching Conference, "Expanding how we define coach Effectiveness", Teacher's College at Columbia University, New York, New York. (2016).
  • Van Oosten, E. (Panelist/Discussant)  76th Annual Meeting of Academy of Management, "Meaningful Facilitation of Leadership Development for System Change", AOM Organizational Development & Change PDW, Anaheim, CA. (2016).
  • Van Oosten, E. B., Buse, K. R. (Coordinator/Organizer)  76th Annual Meeting of Academy of Management, "Mid-Life Career Changers: Finding Meaning", AOM/ Careers Division Professional Development Workshop, Anaheim, CA. (2016).
  • Van Oosten, E. B. (Coordinator/Organizer), Passarelli, A. (Coordinator/Organizer), Taylor, S. (Presenter & Author), Boyatzis, R. E. (Presenter & Author), Anthanasopoulou, A. (Presenter & Author), Dopson, S. (Presenter & Author), Good, D. (Panelist/Discussant), Jules, C. (Panelist/Discussant)  76th Annual Meeting of the Academy of Management, "New Frontiers in Coaching Research", Academy of Management, Anaheim, CA. (2016).
  • Van Oosten, E. B. (Presenter Only)  Department of Pathology Retreat, "Developing Leadership through Emotional Intelligence", University Hospitals/Case School of Medicine, Case Western Reserve University. (2015).
  • Van Oosten, E. B. (Presenter Only)  ICF Heartland Regional Meeting, "Conversations that Inspire: Insights from the Coaching Research Lab at Case Western Reserve University", International Coach Federation, Kansas. (2015).
  • Van Oosten, E. B. (Presenter Only)  Jesuit Mission and Identity Officers Meeting, "Collaborative Leadership: Inspriring the Best in Ourselves and Each Other", St. Ignatius High School, Cleveland, Ohio. (2015).
  • Van Oosten, E. B. (Presenter & Author), Passarelli, A. M. (Author Only)  Midwest Academy of Management, "Coaching as an Underutilized Resource for Leadership Development of Emotional Competence", Midwest Academy of Management, Columbus, Ohio. (2015).
  • Van Oosten, E. B. (Presenter Only)  Federal Reserve Bank of Dallas Regional Conference, "Developing Emotional Intelligence in Ourselves and Others", Federal Reserve Bank of Dallas, Dallas, Tx. (2015).
  • Van Oosten, E. B. (Presenter Only)  Federal Reserve Bank of Dallas Regional Conference, "Game changers for Inspiring Positive Relationships at Work", Federal Reserve Bank of Dallas, Dallas, Tx. (2015).
  • Van Oosten, E. B. (Presenter & Author)  Cleveland Coach Federation, "The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness", Cleveland Coach Federation, Cleveland, Ohio. (2015).
  • Van Oosten, E. B. (Presenter & Author)  ICF Cleveland Regional Meeting, "Impact of Emotional Intelligence and Executive Coaching in Leader Effectieness", International Coach Federation, Independence, Ohio. (2015).
  • Van Oosten, E. B. (Presenter Only)  Graduate Student Professional Development Conference, "Emotional Intelligence and Collaborative Leadership", Case Western Reserve University, Case Campus. (2015).
  • Van Oosten, E. B. (Presenter Only)  Columbia Coaching Conference, "Conversations that Inspire: Insights from the Coaching Research Laboratory at Case", Columbia University, New York City. (2014).
  • Van Oosten, E. B. (Panelist/Discussant), Buse, K. (Chair/Co-Chair)  74th Annual Meeting of the Academy of Management 2014, "Mid-life Career Changers from Industry to Academia", Academy of Management, Philadelphia, PA. (2014).
  • Van Oosten, E. B. (Presenter & Author)  74th Annual Meeting of the Academy of Management 2014, "The Impact of Emotional Intelligence and Executive Coaching on Leader Effectiveness", Academy of Management, Philadelphia, PA. (2014).
  • Van Oosten, E. B. (Presenter & Author)  ICF Global Coaching Conference, "Where's the Proof? How Coaching Helps Organizational Leaders Up Their Performance", International Coach Federation, Cleveland, Ohio. (2014).
  • , E.  Graduate Student Professional Development Conference, "Emotional Intelligence and Collaborative Leadership", Case Western Reserve University, Case Campus. (2014).
  • Van Oosten, E. B.  Institute of Coaching, "Impact of Emotional Intelligence and Executive Coaching in Leader Effectieness", Institute of Coaching, Harvard Medical School, Boston, MA. (2013).
  • Van Oosten, E. B. (Chair/Co-Chair), Passarelli, A. M. (Chair/Co-Chair)  Academy of Management, "Conversations that Inspire: Coaching and Positive Emotions", Academy of Management, Orlando, FLA. (2013).
  • Van Oosten, E. B. (Presenter Only)  Heart to Heart Communications Annual Breakfast Meeting, "Collaborative Leadership: Inspiring the Best in Ourselves and Each Other", Heart to Heart Communications, Akron Ohio. (2013).
  • Van Oosten, E. B., Passarelli, A. M. (Chair/Co-Chair)  Academy of Management Annual Conference, "Learning about Learning: Advances in the Kolb Learning Style Inventory", Academy of Management, Boston, MA. (2012).
  • Van Oosten, E. B., Boyatzis, R. E., Smith, M. L.  Coaching for Leadership and Healthcare, "Leading Improvements in Emotional Intelligence and Resonant Leadership Through Coaching", Institute of Coaching, Harvard Medical School, Boston, MA. (2011).
  • Van Oosten, E. B.  Academy of Management Annual Conference, "Through the Coach's Eye: A Qualitative Study of Effective Coaching", Academy of Management, San Antonio Texas. (2011).
  • Van Oosten, E. B. (Chair/Co-Chair), Passarelli, A. M. (Chair/Co-Chair)  Organizational Behavior Teaching Conference, "Helping Students Discover Personal Possibilities", Organizational Behavior Teaching Society, Milwaukee, WI. (2011).