Corinne Coen, Associate Professor of Organizational Behavior, coauthors new research in the journal Human Relations on transparency as a three-dimensional construct consisting of perceived information disclosure, clarity, and accuracy.
Coen’s research suggests that transparency—defined as the perceived quality of information— is distinct from neighboring constructs, such as informational justice, and capable of predicting perceptions of the source’s trustworthiness. The study also finds evidence of measurement invariance between two commonly used referents, yielding confidence in the application of the proposed measure across settings.
The study discusses how managers can use it for constructing and appraising transparent messages.