Ka-Pi Hoh (CIT ’84; GRS ’87, 89, macromolecular science), business process leader for process mining and director of organizational change management for Lubrizol, received the 2020 Daniel T. Clancy Alumni Service Award. Since starting at The Lubrizol Corporation in 1988 as a research chemist, Hoh has established the company’s technical presence in China, been actively involved in Lubrizol’s diversity initiatives and is currently focused on overseeing programs to improve business efficiencies and applying organizational change management to support global initiatives. She is specifically focused on helping women in STEM at Lubrizol and through Case Western Reserve. Additionally, Hoh served on the Alumni Task Force to establish The Alumni Association and was a founding member of its board of directors. She served on the advisory board for the Flora Stone Mather Center for Women and was an alumni representative for the CWRU Strategic Planning and Branding Committee (2007-08). She is currently the chair of the industrial advisory board for the university’s Department of Macromolecular Science and Engineering and serves on two visiting committees for the university.