Theme 1: Create an Environment of Inclusion, Diversity, Equity, and Belonging Where Staff can Flourish

(Contributes to CWRU Pathway 4)

Our staff is our most important and unique resource. They facilitate operations and services, engage with patrons and colleagues, and provide a broad range of expertise. By providing our staff with opportunities for professional development and growth within a stimulating, inclusive, and appreciative environment, they can flourish. In doing so we can enhance our impact on the campus community.


  • Realign the current organizational structure to reflect operational connections, align current services, and address gaps in operations.
  • Reset organizational knowledge and expectations by establishing an operational charter for each area which outlines mission and vision for each team. Review job descriptions, goals, and expectations.
  • Revise the librarian and library assistant series job families to adequately reflect the work of the staff, allow for growth, and increase flexibility.¬†
  • Review and revise the broadband promotion process for librarians, clarify the process, create a timeline, and make all documentation accessible.
  • Develop a recognition program for KSL staff.
  • Establish an internal organizational records management and communication strategy to increase transparency and access to information.
  • Develop training to expand knowledge across the organization.
  • Implement the CWRU Inclusion, Diversity, Equity, and Belonging recommendations to enhance the environment for staff and the community.
  • Develop recommendations to address Gallup survey results.