Manage Authorized Users

Begin by logging into the SIS at case.edu/sis with your CWRU Network ID and password.

  1. Click the Profile tile on Student Home.

    Alternatively, from the NavBar, select Navigator > General > General > Profile.

  2. Click the Authorized Users link from the menu.

  3. The Authorized Guest Summary screen appears.

    Decision: What do you need to do?

    • To create an authorized user, go to step 4.

    • To disable an authorized user, go to step 15.

    • To reactivate an authorized user, go to step 19.

  4. Click the Add New User button. The Authorized Guest Setup screen appears.

  5. Enter an ID of at least 8 characters into the User ID field. It must be in all caps and be unique to the SIS.

  6. Enter the user's full name into the Name field.

  7. Enter a password into the Password field. This is the password that the user will use to access the SIS.

    Note: The password must be at least 8 characters long, and it is case-sensitive. For tips on creating a secure password, click the Click here to view password recommendations link.

    This password must be communicated to the authorized user. The password will not be included in the email sent to the user.

  8. Re-enter the password into the Re-enter Password field. Do not cut and paste the password.

  9. Next, assign the authorized user a Role.

    Read the Description of each role. The description lists the pages and types of information to which the user will have access. Select the appropriate role for the authorized user.

  10. Enter the individual's email address into the Guest's Email Address field.

    This email address will be used to notify the authorized user of the account that has been created.

  11. Re-enter the email address into the Re-enter Email Address field. Do not cut and paste.

  12. Read the authorized user agreement. To agree to the creation of the authorized user, click the Agree checkbox.

  13. To discontinue the creation of an authorized user after reading the agreement, click the Cancel button at the bottom of the page.

  14. Click the Save button to save this authorized user account. The Authorized Guest Summary appears displaying the new authorized user account.

This completes the process of creating an authorized user account. Remaining steps apply to alternate paths.

  1. Locate the authorized user to be disabled.

  2. Click the Review/Edit button. The Authorized Guest Setup screen appears.

  3. Click the Lock User? checkbox to disable the authorized user account. This will prevent the user from accessing student information.

  4. Click Save.

This completes the process of disabling an authorized user account. To create an authorized user, go to step 4. To reactivate an authorized user, go to step 19.

  1. Locate the authorized user to be disabled.

  2. Click the Review/Edit button. The Authorized Guest Setup screen appears.

  3. Click the Lock User? checkbox to deselect it.

  4. Click Save.

This completes the process of reactivating an authorized user account. To create an authorized user, go to step 4. To disable an authorized user, go to step 15.