Resources for the Campus Community
Emergent Help for All
Crisis Text Line = Text "Start" to 741-741
National Suicide Prevention Lifeline - Dial 988
Cuyahoga County Crisis Line 216-623-6888
Espanol Linea de Crisis 1-888-628-9454
Poison Control 1-800-222-1222
CWRU Police Department (for On-campus emergencies) 216/368-3333
Dial 911 for off campus emergencies
Trevor Lifeline - 1-866-488-7386 or TheTrevorProject.org
Military Crisis Line 1-800-273-8255 (press 1)
Courage to Caregivers Education
Courage for Caregivers offers support and empowerment for those who care - 216-536-7699
Get the "Reach Out" App
CWRU's Reach Out app provides guidance for supporting a friend in need, suicide prevention, or coping with mental health challenges. Users can also create a customized collection of phone numbers to quickly access in times of crisis.
Check out the Reach Out poster - or just search for CWRU Reach Out in your phone's app store.
Mental Health First Aid
Mental Health First Aid (MHFA)—a comprehensive evidence-based training program—is offered through University Health and Counseling Services and led by certified CWRU faculty and staff trainers.
Mental Health First Aid prepares participants to recognize warning signs of mental health challenges, offer compassionate initial support, and guide individuals toward appropriate campus or community resources. The curriculum covers common conditions such as depression, anxiety, trauma, psychosis, and substance use, and emphasizes non‑judgmental listening, risk awareness, and referral steps. MHFA training is an empowering opportunity for faculty, staff, and students to actively contribute to a caring, resilient campus environment.
Please note that becoming certified in Mental Health First Aid requires a commitment of 8 hours. You can view available dates and schedule MHFA training here.
Mental Health Ally Training
CWRU's Mental Health Ally Training, provided by University Health & Counseling Services, emphasizes prevention and self-care. Become a CWRU certified Mental Health Ally and gain skills in:
- Recognizing signs of distress
- How to engage in supportive conversations
- How to foster a culture of care at CWRU
- How to identify a clear framework for decision making for next steps in seeking support and resources
All CWRU Community members are welcome and encouraged to attend. The training lasts for one hour.
For more information and to register, visit the University Health & Counseling Services website.
Resources for Students
The Counseling Services after hours on-call number is 216-368-5872
The 24/7 Nurse Advice Line is 216-368-2450
Contact University Health and Counseling Services to learn how to establish care on campus.
Resources for Faculty and Staff
Contact AllOne Health, the university's employee assistance provider at 1-800-227-6007 to schedule sessions with a counselor. Learn more about AllOne Health.
Dealing with Day to Day Stressors
Whether you’re getting adjusted to life on campus, at the height of a deadline-driven project or simply dealing with the issues that arise, day in and day out, it’s important to take time to relax. Faculty and staff may also want to consider participating in one or more of the various stress management programs offered throughout the year through the University Wellness Program.
Case Western Reserve University offers multiple resources, including the RELAX Line and online guided relaxation exercises.
RELAX Line
By calling 216.368.3999, you can access five different meditations designed to help you refocus, refresh, rejuvenate, renew and restore. (For best results, call from an on-campus phone.)
Each meditation ranges from one to 15 minutes; choose the one that best suits your needs for the day, or do multiple to gain even more benefit.
Learn more—and get links to the online exercises.
UVM Mindfulness Sessions on Soundcloud
Take the 8-track Introduction to Mindfulness series, enjoy quickie practices, resilience practices and more for free.
Guided Relaxation Exercises
Staff members from University Health & Counseling Services have recorded guided relaxation exercises on a variety of topics, ranging from anxiety to loneliness, public speaking to body image.