Impact Solutions
Struggling with a work or family matter? The CWRU Employee Assistance Program, Impact Solutions, an AllOne Health company, offers free, confidential counseling and referrals for benefits-eligible faculty and staff.
The robust portal is now open.
NEW!!! Tess - the Mental Health Chat Bot
Improved mental health is just a text away, with Tess.
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Tess is a mental health chatbot that provides on-demand, affordable, and quality emotional support to boost mental health and resilience.
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Tess is available to connect via text messaging whenever and wherever you need, 24/7.
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To use TESS, text "Hi" to 1-415-360-0023 start a conversation. Use the start code: CWRUEAP.
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The support Tess delivers is approved by mental health experts and aligned with evidenced-based interventions.
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Tess is confidential and secure
Covid-19 Support from Impact
Impact Solutions has a variety online materials to help people navigate some of the financial and nutritional stressors that the pandemic has caused. All benefits-eligible faculty and staff are encouraged to register on the site for full access.
Here is a sampling of some of the materials:
In addition, during this unprecedented time of fear and anxiety over COVID-19, Impact offers this helpful handout for easy access to programs and services.