Policies and Procedures

Operating Hours

Academic School Year
Monday - Friday 8 a.m. - 11 p.m.
Saturday 10 a.m. - 11 p.m.
Sunday 12 p.m. - 11 p.m.
Holidays Closed
Summer Hours
Monday - Friday 8 a.m. - 5 p.m.
Saturdays, Sundays and Holidays - Closed

Hours are subject to change.

Reservation Policy and Procedures

Our policies concerning reservations and all related items (cancellations, rain site, deadlines, etc.) have been updated as of 1/16/2024. These can be viewed here.


Tabling opportunities in Thwing Center are available to registered student organizations and university departments. All tables must be reserved in advance using the Spartan Reservation System. External and affiliate groups should refer to our Vendor Program policies and procedures to reserve tabling space.

Please review the updated policies listed below prior to reserving a table in Thwing Center:

  • No equipment can be moved. 

  • All surfaces must be sanitized upon completion of the reservation. Sanitizer and paper towels will be available near each table.

  • 'Food distribution' as used in this policy, includes but is not limited to: bake sales, give-a ways, celebrations, candy, popcorn, prepackaged items, beverages, boxed meals, etc.

  • No materials can be stored at Thwing Center

  • If food items are being distributed:

    •  must be ‘shelf stable’ foods (no heat or refrigeration required). 

    • Items must be individually pre-bagged at point of origin. 

    • Gloves must be worn when coming in direct contact and/or distributing food. 

    • A visible list of ingredients and/or label on individual items is suggested for all food  distribution but is required if items are being sold. 

    • If the item(s) being sold are homemade, it must be stated on each individual package. 

  • Groups found in violation of any policy may be asked to leave and/or be required to meet with a Thwing Center staff member prior to being permitted to hold any further tabling reservations during the semester.


View the list of preferred caterers on the Dining Services page.

Caterers are responsible for removing all garbage from event and prep spaces during and following the event. Trash is to be placed in large cans that are kept near the service elevator on the second floor.

For more information on catering policies please reach out to thwing@case.edu

Alcoholic Beverages

State of Ohio liquor laws and all university policies relating to alcohol will be adhered to within Thwing Center. Alcohol will be permitted only at approved social events with the following restrictions:

  • Security is required when alcohol is served at a student event.
  • Student groups are required to meet with staff to discuss alcohol policies and obtain the University Alcohol Use Permit. (Undergraduates will meet with the Office of Student Activities & Leadership and graduates will meet with Thwing Administration.)
  • Student organizations are required to submit a completed copy of the University Alcohol Use Permit at least three days prior to the event.
  • No red liquid or beer kegs are allowed in Thwing Ballroom or 201.

For more information, please review the Student Affairs alcohol policy.

Deliveries and Equipment Removal

  • All event sponsors who want to drop off printed materials must coordinate their deliveries through the Thwing Center Administrative Office. Deliveries not approved in advance may be denied.
  • All equipment and supplies furnished by the event sponsor should be removed from the space at the end of the reservation.
  • Equipment may not be left in any location without prior approval.
  • Costs incurred for removal of materials will be charged to the event sponsor.
  • Individuals assume full responsibility for any equipment or materials brought into or left in Thwing Center.
  • Delivery vehicles left unattended at loading dock may be ticketed and/or towed.

Additional Policies

Safety Regulations

Groups or individuals that reserve space are responsible for following all university safety regulations. Thwing Center reserves the right to approve all physical arrangements for safety.

No Smoking Policy

Users of Thwing Center are reminded that Case is a non-smoking environment. Learn more about our no smoking policy.

Lost and Found

In accordance with state guidelines surrounding COVID-19, items found within Thwing Center will be disposed of and not placed in Lost and Found.

Usually, Lost and Found policies and procedures are as follows:

Lost and found items can be retrieved from the Service Counter located in the Atrium. Items are held for a maxium of two weeks. Thwing Center is not responsible for lost, stolen or damaged items. 

Additional Fees

Ballroom drape tie-backs are not to be removed. Windows have shades for use when slides/films are shown. If this policy is disregarded, there will be a $100 rehanging charge assessed to the group/organization responsible.


Thwing Center is not liable for problems that might occur prior to or during the reservation period, i.e., power failure, air-conditioning, heating problems, etc.

Violation of Policies

Thwing Center administration may deny any and all Thwing Center privileges of any individual or group in the event of any violation of Thwing Center policies or procedures. Charges may also be applied.


Dogs, cats, and other pets or animals are not permitted within Thwing Center. 

Use of Skateboards

The use of skateboards, in-line skates and cycles of any sort are not permitted in the building.

Removal of Furniture

Removal of any furniture or equipment without prior approval is prohibited.

Fees for Use of Facilities

There are no fees associated with the use of the building for undergraduate student organizations except for external rental of equipment, or large setups. For room use fees, please visit our Programming Spaces pages.

All university-related departments and organizations using Thwing facilities for conferences and workshops, seminars, etc, for which a registration fee is charged, will be assessed a room use charge of $2.00 per participant in addition to setup and cleanup fees.

If fees are applicable, a 1/3 deposit is required ten (10) days after receipt of confirmation. The balance will be invoiced immediately following the event and is due upon receipt.


Event sponsors are responsible for ensuring that no damage occurs to facilities of Thwing Center during the course of an event. Damaged facilities or equipment will be repaired at the expense of the event sponsor.


Parking arrangements are the responsibility of the sponsor. Guest parking can be arranged through Parking Services, which is located in Crawford Hall. For more information, please call 216.368.2273.


Thwing Center Administrative Office, in conjunction with Public Safety, will have authority to determine the security needs for a particular event. Thwing Center Administrative Office will make arrangements for the provision of security with University Security.

Posting Printed Materials and Decorations

  • Decorations must be free-standing.
  • Glitter, sequins and confetti are prohibited.
  • No items should be placed on chandeliers.
  • Decorations/signs should not be attached by any means to the walls, drapes, glass doors, etc.
  • Posters/fliers may not be posted on walls, doors, glass or sidewalks.
  • Printed materials may be posted only on designated bulletin boards and kiosks within Thwing Center. Bulletin boards and kiosks are cleared weekly.
  • The use of hay, straw, or any flammable material is prohibited.
  • In compliance with campus fire codes, flame candles are prohibited, including flames fully enclosed by glass, floating candles, candles in votive holders, or candle tapers in hurricane globes. Flameless battery powered candles are allowed.
  • The use of paint is prohibited in any carpeted areas. Paint may be used in non-carpeted areas with drop cloths.
  • Individuals or group organizers who tape/post fliers will be subject to charges for the removal of the fliers and repairs to surfaces if necessary. Groups failing to observe this policy may be required to forfeit the privilege of reserving space in Thwing.

Vendors and Vending Spaces

Due to university guidelines surrounding COVID-19, visitors are not permitted on campus. Because of this, vendors are currently not permitted within Thwing Center.