Direct Deposit Functionality

Direct Deposit is available as a self-service feature within HCM.  In fact, CWRU employees must make changes (addition or deletion of accounts, changes in dollar amounts or percentages, etc) to their direct deposit accounts online. Details are explained in the

View the HCM Direct Deposit guide.

Direct Deposit Authorization

Direct deposit authorization must come directly from an employee or student. Payroll will no longer be accepting direct deposit authorization from bank branches. If you have any questions, please contact the Payroll Department at 216.368.4290.

HCM Challenge Questions

Challenge questions are required to gain access to Direct Deposit information and to view W-2/W-2c form selections under Self Service/Payroll and Compensation. After three failed attempts,  an individual will be locked out. In that event, the individual must show their university ID or driver’s license at the Payroll Office or Cashier’s Office to have the screen unlocked. If the employee is off campus, contact the Payroll Office at 216.368.4290 or