Employee Information
Verbal verifications are not permitted. You can have them contact the Records department in writing via fax at 216.368.3096 or via email at hrrecords@case.edu.
Personal information (such as salary, age, race, etc.) is considered to be private and is unable to be released.
Yes. You will need to call the Records Department at 216.368.3270 to schedule an appointment.
Employees can update their addresses by logging into HCM and going to Main Menu , then Self Service, then Personal Details, then Addresses. Clicking on the listed address will allow the employee to update their address. This will automatically feed over into the benefits, TIAA, and Vanguard websites. Employees also must email payroll@case.edu i their address changes. Additionally, employees should email their new address to askhr@case.edu if the employee has VSP as this need to be updated manually. The employee must update Plan B on Milliman’s website.
Former employees who left CWRU less than one (1) year ago can email hrrecords@case.edu in order to have their information updated. Former employees should be able to update their address for their retirement accounts by visiting the carrier’s website directly.
You will need to submit a Change of Personal Information form along with your new social security card before your name can be changed in the system. If the change is a result of marriage or divorce, you will also need to submit a copy of your marriage certificate or divorce decree. All documents should be uploaded via Ask HR Box. Display names in Google services can be changed under account settings of the particular service with our legal name change having occurred.
Redact your social security number from the first page and submit your Public Student Loan Forgiveness employment verification (PSLF) to the Records Department at hrrecords@case.edu.
Please note it is against university policy for you to send any sensitive information such as social security numbers through email. Please leave the areas requesting your SSN blank before submitting your form
Paycheck
Employees can either contact the HR Service Center at 216.368.6964 or the Payroll Department directly at 216.368.4290 or 216.368.4291. The Payroll office is located at the following address:
CedarTech Building, 2nd Floor
10969 Cedar Avenue
Cleveland, OH 44106
Contact the Payroll Manager at 216.368.4291.
Salary/Wage
Direct deposit information can be entered and/or updated by logging into HCM and going to Main Menu, then Self Service, then Payroll and finally, Direct Deposit. If you are asked to enter the Account Number of your existing A/P deposit line and you have more than one direct deposit account, enter the account number that receives Travel & Expenses (T&E) reimbursements.
You will need to call Payroll call 216.368.4290. Please have your current bank account number receiving direct deposits and your seven digit Employee ID ready. Your Employee ID number can be found in HCM by clicking on CWRU Exception Timesheet.
Yes, you can include up to five (5) different bank accounts.
You will need to notify payroll by phone at 216.368.4290 or via email at payroll@case.edu prior to the payroll cutoff for that pay period. Your check will be mailed to your home address for that pay until your new deposit goes into effect.
The payroll calendar can be found at: https://case.edu/finadmin/controller/deadlines.html.
Access HCM and go to Main Menu, then Self Service, then Payroll, then Paychecks. You can click on each pay to see taxes and withholdings.
Access HCM and go to Main Menu, then Self Service, then Payroll, then Paychecks. Select the paycheck you would like to print and click on the “Printer Friendly Version” link on the page. It will take a few moments to load a printer friendly version.
You can change your federal tax withholdings by logging on to hcm.case.edu, clicking on the Payroll tile on the home screen, and navigating to “W-4 Information” on the following screen. No one at the university can assist you with how to fill out the form, but the IRS has a withholding calculator.
If you would like to change your state tax withholdings, you will need to complete and return the State Tax form. Please note it does contain your SSN so you cannot return via email; please upload the form via our secure Box link at Ask HR Box.
You can change your federal tax withholdings by logging on to hcm.case.edu, clicking on the Payroll tile on the home screen, and navigating to “W-4 Information” on the following screen. An option to change you marital status for filing purposes is in the first step. No one at the university can assist you with how to fill out the form, but the IRS has a withholding calculator.
If you would like to change your state tax withholdings, you will need to complete and return the State Tax form. Please note it does contain your SSN so you cannot return via email; please upload the form via our secure Box link at Ask HR Box.
W-2 Forms have to be postmarked by January 31 of the current year.
Yes. You will need to log into HCM and go to Main Menu, then Self Service, then Payroll, and then W-2/W-2c Forms.
Current employees will need to log into HCM and go to Main Menu, then Self Service, then Payroll, then W-2/W-2c Forms. Choose a year from the Tax Year dropdown.
Former employees will need to contact Payroll at 216.368.4290 or via payroll@case.edu to request copies of previous year’s W-2s.
Normal pay rate plus time and one half after they have worked forty (40) hours for the workweek. For 37.5 hour/week employees, the first 2.5 hours will be at the normal rate of pay.