Shipping FAQs

In your Requisition, go to Requisition Settings -> Ship-To Field -> Set your Case ID or the CaseID of the person you want to ship to*

*If the Case ID returns an error see “How to get a new Ship-To Location added”

We now have a Google Form that can be used. Navigate here

Individual office addresses are associated with Case IDs in Peoplesoft, with the exception of labs which are done by a unique format.

 

 

1. Use the first 3 letters of the building where the lab is located, enter them into Ship-To, then click the magnifying glass icon.

2. Find the corresponding number of the lab room on the left in Location Code field

No. One user can only have one address at a time, because it is associated with their Unique CWRU ID.  
 

This means the Ship-To Code requires an additional attribute, email shiptocwru@case.edu to get it added.  
 

No. Peoplesoft only supports addresses associated with Case or affiliated buildings so shipping to other campuses or personal addresses is not possible.

Contact customercareteam-pds@case.edu or the buyer for assistance - PDS staff can reach out to the vendor to determine if the error was on the PO or with the vendor.

Please check with the vendor directly for shipping status. You may also contact the buyer listed on the PO, or customercareteam-pds@case.edu for assistance.